hey, new member here.
I purchased a used 2010 Fusion SEL in June 2015 with 50k miles. The auto sunroof worked great for the first 3 weeks...then, one day, I noticed it sat underneath the area it should be sitting flush with when it is closed. When I pressed the close button, it moved forward until, maybe, a few centimeters from touching the wind-deflector. I originally thought the deflector was blocking the glass from closing all the way, but if I move the deflector out of the way, the glass still stops short of "locking" into place. Also, that is it's final resting position - it won't vent.
I found a reset initialization procedure online (in this forum, actually), but the directions indicate vent mode as a step. I cannot put the glass into vent mode, therefore, I have had problems using this initilization procedure. I did still try the steps, without the step including vent mode, and I now have a new problem! The glass makes a "pit-stop", if you will, in between opening and closing. THat "pit-stop" is about 3 inches from the front. In other words, opening the glass from the closed (or as closed as mine gets) position will see the glass begin to open, stop once at about 3 inches, then continue to fully open IF i press the open button again. The same for closing.
I need to reset this glass so it understands where the complete "locked" position is. It seems it is thinking it is fully closed when it is jsut short of being so.
I appreciate any help, I've racked my brain on this for a week - thankfully, it hasn't rained yet.