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Sync not recognizing my Navigation SD Card and USB

Navigation Sync USB Port

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2 replies to this topic

#1 OFFLINE   satinder

satinder

    New Fusion Member

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  • Region:Canada British Columbia
  • Location:Vernon
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  • Current Vehicle:2016 Fusion
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Posted 04 November 2016 - 09:02 PM

I have 2016 Ford Fusion equipped with SYNC with My Ford Touch. My SYNC screen not recognizing the navigation SD Car and USB Port which is located in box under arm rest. The light around the USB Port is working but the system does not recognize anything attached in that box. 









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#2 OFFLINE   akirby

akirby

    Fusion Forum Fanatic

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Posted 05 November 2016 - 12:09 AM

Take it to the dealer - it should be under warranty.

#3 OFFLINE   FordIVTteam

FordIVTteam

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  • Official Ford Motor Co.
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Posted 05 November 2016 - 09:25 AM

I have 2016 Ford Fusion equipped with SYNC with My Ford Touch. My SYNC screen not recognizing the navigation SD Car and USB Port which is located in box under arm rest. The light around the USB Port is working but the system does not recognize anything attached in that box. 

 

Hi satinder,

 

Like akirby suggested, the dealer will be able to assist. You can also try a master reset to see if it's just a software glitch: https://owner.ford.c...ster-reset.html

 

Let me know if this helps!

 

Shaay






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