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satinder

Sync not recognizing my Navigation SD Card and USB

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I have 2016 Ford Fusion equipped with SYNC with My Ford Touch. My SYNC screen not recognizing the navigation SD Car and USB Port which is located in box under arm rest. The light around the USB Port is working but the system does not recognize anything attached in that box.

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Take it to the dealer - it should be under warranty.

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I have 2016 Ford Fusion equipped with SYNC with My Ford Touch. My SYNC screen not recognizing the navigation SD Car and USB Port which is located in box under arm rest. The light around the USB Port is working but the system does not recognize anything attached in that box.

 

Hi satinder,

 

Like akirby suggested, the dealer will be able to assist. You can also try a master reset to see if it's just a software glitch: https://owner.ford.com/how-tos/sync-technology/myford-touch/settings/how-to-perform-a-master-reset.html

 

Let me know if this helps!

 

Shaay

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