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letsgobuffalo12

Navigation Issues...

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Hello all,

I have a '13 Ford Fusion Titanium and just recently my navigation seems to be off. When I input an address for directions it picks up that I am located on 3-5 streets over; it doesn't happen all the time but it sure is a pain when it does. When I first start up the car I am on the correct road but once I put in an address and go for a few miles it will put me in a different area which then gives me totally different directions. Has this happened to anyone else? Any ideas?

Thanks in advance!

Kyle

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It used to happen to me and the dealer re-flashed it. It tried a master reset and that didn't work.

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perfect, i am going soon to get some recall stuff taken care of; did they charge you?

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No the car was still under warranty. I've bought several cars from this dealer they turned on the DRLs on my '13 FFH and my '13 MKZh for free. I've heard of other dealers charging $50 to do it. Depends on what kind of relationship you have with them.

Edited by hermans

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What's your car's build date? There was a TSB for this issue:

 

 

GLOBAL POSITIONING SATELLITE MODULE (GPSM) - NAVIGATION DISPLAY OFFSET OR INCORRECT POSITION BUILT ON OR BEFORE 1/6/2014

Publication Date: February 21, 2014

FORD: 2013 Fiesta, 2013-2014: C-MAX, Focus, Fusion, Mustang, Taurus
LINCOLN: 2013-2014 MKS, MKZ
FORD: 2013-2014 E-Series, Edge, Escape, Expedition, Explorer, F-Super Duty, Flex
LINCOLN: 2013-2014 MKT, MKX, Navigator

ISSUE:

Some 2013-2014 vehicles equipped with SYNC® and/or MyFord Touch®, MyLincoln Touch® and built on or before 1/6/2014 may exhibit navigation display offset or incorrect position. The last known vehicle location may be displayed instead of current location, or the vehicle location may be displayed as off road from the current vehicle position.

ACTION:

Reprogram the GPSM to the latest calibration using IDS release 89.02 or higher. Calibration files may also be obtained at www.motorcraft.com.

OPERATION DESCRIPTION TIME
140037A Reprogram The GPSM Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.3 Hr.

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

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What's your car's build date? There was a TSB for this issue:

 

 

That's great, thank you for this information. What do you recommend that I do? Just go to the dealer where I bought it?

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perfect, i am going soon to get some recall stuff taken care of; did they charge you?

 

Hi letsgobuffalo12,

 

Do you have the MyFord Touch? If not, which system do you have: owner.ford.com/how-tos/sync-technology/all/setup/how-to-identify-your-sync-version.html I'd like to help!

 

Shaay

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His info on the side of his post says he has a 2013 Fusion. So it's MFT.

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Hi letsgobuffalo12,

 

Do you have the MyFord Touch? If not, which system do you have: owner.ford.com/how-tos/sync-technology/all/setup/how-to-identify-your-sync-version.html I'd like to help!

 

Shaay

Thanks Shaay - yes I do have MyFord Touch...I am going to the dealer where I bought it for an oil change early next week; hoping that they don't gouge me over it. Is there anything I can do to fix it?

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Is there anything I can do to fix it?

 

According to the TSB you need a module reprogrammed and that's a dealer item. Shouldn't be terribly expensive.

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Thanks Shaay - yes I do have MyFord Touch...I am going to the dealer where I bought it for an oil change early next week; hoping that they don't gouge me over it. Is there anything I can do to fix it?

 

letsgobuffalo12,

 

If you're going to the dealer, I would have them re-calibrate the navigation system. You can always try a master reset, but it you're probably best at the dealer. To reset the system: http://owner.ford.com/how-tos/sync-technology/myford-touch/phone-setup/how-to-perform-a-master-reset.html?sync=my-ford-touch

 

Cara

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