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20,000 Mile Service Suggestion by Dealer Question


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11 replies to this topic

#1 OFFLINE   VHAALNPATTET

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Posted 19 March 2017 - 05:33 AM

I just did the 20,000 mile oil change on my ford se hybrid fusion.  The dealership provided me with a pamphlet that listed all the "items" that should be done, telling me they recommended the 15,000 service plan which included something called BG additives, perform caliper slide service, lubricate chassis and some visual checks for only $179.

 

I asked why would i need to have caliper service and BG additives at only 20,000.  Long story short was this was the recommendation.  I told them no thanks I would do the "Good Works" for $39.  

 

Are any of you just do basic oil changes and skipping this BG additives and caliper brake stuff?   Have you had any issues by skipping this stuff?  

 

It just seems like a money maker for dealership to me and I can't figure out why at 30,000 miles they want to do a service charge of $499.  









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#2 OFFLINE   dogo88

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Posted 19 March 2017 - 05:50 AM

You are correct. It's a money maker for the dealer. I always only follow the manufacturers list of recommend maintenance. My 2010 FFH with 64k miles has had only the yearly "The Works" done, One new small battery and rear brakes due to pitted rotors. There was an emission issue last year that the extended warranty took care of. All in all the least costly maintenance vehicle I have owned.

 

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#3 OFFLINE   Clusterliver1

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Posted 19 March 2017 - 07:54 AM

I, too, just had the 20k service and they automatically added the BG additive to the work order. Telling them that the owner's manual clearly states "no additives necessary", I deleted that item. Oil change, tire rotation, liquids checked, etc. In and out in 45 minutes with a complimentary car wash.

#4 OFFLINE   Milan_OH

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Posted 20 March 2017 - 07:16 AM

Interesting to me they now recommend the caliber slide brake service.   Had my left rear caliber not 'hung-up' and toasted the rotor @ 76K, I'd still be running on all original brakes @ 115K on my '10 MMH.   Front brakes still original.  You might consider this service sometime before 50K.  What is BG additive?

 

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#5 OFFLINE   akirby

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Posted 20 March 2017 - 08:20 AM

It's caliper, not caliber although guns should also be kept clean and well lubricated.  :)

 

A lot of dealers still tell their customers they need 3K mile oil changes.  It's all about the $$$$.  I tell people never go by what the dealer says you need - go by what the owner's manual says you need to do and at what interval and if the dealer won't do just that work, find a new one.  


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#6 OFFLINE   drolds1

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Posted 20 March 2017 - 11:32 AM

.  What is BG additive?

 

Jack in Ohio

BG is a company that makes a comprehensive array of automotive services.  Many dealers use their fuel injection cleaning services, which uses dedicated machinery.  They have a pretty good reputation, although this service may not be very good for turbo-equipped engines.  I had the FI service done on my other car and it cured a rough idle and hard starting issue that I had.

 

BG.com



#7 OFFLINE   Waldo

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Posted 20 March 2017 - 11:58 AM

Ask them exactly which parts of the chassis they would lubricate?  The correct answer is none, there is nothing to lubricate.

 

As others have said, what's in your owners manual is the correct Ford recommended service.  Anything else is purely the dealer trying to make extra money.



#8 OFFLINE   akirby

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Posted 20 March 2017 - 12:45 PM

Ask them exactly which parts of the chassis they would lubricate?  The correct answer is none, there is nothing to lubricate.

 

They probably included a blinker fluid change (synthetic works best) and a flux capacitor tuneup.



#9 OFFLINE   eGuru

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Posted 20 March 2017 - 01:29 PM

I would pass on the blinker fluid change but if you don't service the flux capacitor you could become stuck back in 1984.

Oh - maybe it was only needed on Deloreans - but maybe its better to be safe than sorry.


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#10 OFFLINE   drolds1

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Posted 20 March 2017 - 06:09 PM

 

They probably included a blinker fluid change (synthetic works best) and a flux capacitor tuneup.

Allen, you forgot about servicing the muffler bearings.  You must be slipping. ;)

 

Friends of ours have a new Mazda6.  I don't remember how long they have it but it has 500 miles on it. The dealer called them and told them that they had to bring it in for an oil change.   They know absolutely nothing about cars so they called and asked me what I thought.  I told them to check the OM for the "whichever comes first" requirement.  Clearly, they do not meet the mileage requirement. I said that if they hadn't reached the requisite number of months yet then, no, it was ridiculous.  If they had hit the limit on months, then they'd be obligated to do it on order to maintain the warranty, despite the low mileage.  IDK what the end result was.

 

Edit: My curiosity got the best of me I just looked it up.  The 2017 Mazda6 has an oil change alert in the IC and the max interval recommended by the factory is 12 months or 7500 miles.  Therefore, it was just another dealer money grab.  


Edited by drolds1, 20 March 2017 - 06:15 PM.


#11 OFFLINE   akirby

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Posted 20 March 2017 - 06:30 PM

Artie, everyone knows that muffler bearings last at least 60k miles. They're hermetically sealed.

#12 OFFLINE   drolds1

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Posted 21 March 2017 - 02:15 AM

Artie, everyone knows that muffler bearings last at least 60k miles. They're hermetically sealed.

:hysterical: I'm old school.






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