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Rear camera replaced, new one seems grainy & out of focus

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Two weeks ago we took our 2016 fusion hybrid in to our dealership to have the backup assist camera replaced, since it was intermittently not working (screen was black/blank). The new one they put in is grainy or fuzzy looking compared to our original camera. (display screen is fine for other features).

We took it back, and they did  a comparison to other vehicles and found it was comparable to other fusions. We had a 2016 mustang from the rental place that had a rear camera that was clearer like our original one.


Has anyone else had problems like this, or know of them changing cameras as a cost cutting device?



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The graininess may be due to improper grounding or some damage to the video cable.


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