Milan_OH

Yes, completely normal...2mi is outside of range on ev unless perfectly flat or slight downward grade.

There's a 10mm (I think) nut on the battery terminal connector, just loosen the nut and wiggle the connector back and forth to remove, leave off for ~1 minute, then reconnect. You'll get a small spark when reconnecting, so don't be alarmed. If this doesn't work, then I'm not sure, but it's worked for me on several occasions. When I store my mine, I've successfully used a trickle maintenance charger w/o disconnecting the battery.

Visit your local auto parts store and have them read the fault codes. The wrench light is a generic indicator for many faults, so at least you'll have an area to focus upon.

Should fix it then.....

What year is your Milan? If 10-12, then most likely.

OK, here's another dilemma related to this....Ohio recently followed suit with other states and enacted an electric/hybrid fee because we're not paying our fair share of road tax (included in fuel cost). $200/electric and $100/hybrid annually...thanks Gov. Dewine. Notwithstanding, the merits of their actions, what if I had known about the battery reset issue, and unable to compel FMC to fix it. Should I still be subject to the additional tax? How would I prove to the state my hybrid is no longer behaving as intended?

Try this

Yes, shipping across the border is a show-stopper. If the demand is there, I could facilitate assembling the kit & shipping.

Allen84 - I'm $ensing an opportunity here for you. What if you had a kit consisting of an old cheapo laptop fully configured, and the OBD adapter. Customer pays shipping both ways for the kit. Customer can either perform the reset themselves with the self enclosed instructions, or you remote login to the PC. Return shipping label included, they drive to the local UPS store (in EV mode of course) and drop off. All for a nominal fee (and deposit). It seems Ford is avoiding the issue for the foreseeable future.

Joshs, I'm in the Dayton area and willing to perform the reset for you. It's takes about 5 minutes. PM me. Thanks, Jack in Ohio

lolder makes a good point. In addition, I'd like to ask how long you've driven you 2010? Based on your comment about keeping in EV mode makes me wonder about your driving technique(s). Trying to accelerate from a dead stop in EV mode is not very useful or practical as you stated. The simplest hypermiling method for surface streets is; accelerate normally to something under 47MPH, then release the pedal until your EV meter shows availability, then press the pedal and "sneak-up" using the red line to the top of the EV green box. Assuming you have 50%+ SoC, and, on reasonable flat road, you should be able to stay in EV for a mile or more unitl the SoC drops. If you're not using the display below, switch to it. If you're never dropping below 5/8 SoC, then you're not using the HVB efficiently, or your HVB reset didn't reset. You should achieve MPG segments on surface streets well over 40 MPG. On my 13 mi daily commute on surface streets, I see 45+MPG easily. Good luck, Jack in Ohio

My 2010 MMH is only @ 140K, my long term MPG avg is climbing since the reset to ~38.3. I occasionally see a non-highway trip around town where the car reports ~40+ mpg, seldom 48 mpg though. I doubt my long term will ever get much over 40 since I'm on the highway @ 65-70 regularly.

That's odd a shop with the proper equipment wouldn't perform the mod for a price and your disclaimer. What was their rationale for denying the service? I assume you offered to pay them for their time. Maybe try an auto parts store with the proper scanner. If you're ever in Dayton, OH look me up, it's literally a 5 min job.