I have had the same two problems with my 2010 FFH. I have had the BLIS problem with the blocked left mirror. The dealer seems to have fixed that with a new software upgrade released in November. I have had the dash resetting itself problem. Enlighten to Empower, or what ever. But not recently. The dealer did a software upgrade for the dash at some point. I have had the nav system and juke box go bad. That was the first problem and when I got the car back, the stuff I had ripped to the hard drive was gone. Also, my MP3 player would no longer play content that the car told me was copyright protected. Crazy stuff. AND NOW TODAY I received a phone call from Ford Motor Company from Michigan. They would like for me to participate in a study. They want me to complete a questionaire and return to them. On Jan. 27th. I am scheduled to take the car into a local Ford dealer to have a blackbox installed on the car. They said I will not be able to find it. At the same time I will have an interview with a Ford engineer. At the end of the hour it takes for this, I will be paid $150. The blackbox will remain on the car for a period of one year. At that time I will return to have the blackbox removed, and I will again be paid $150. I told them I would participate. Then I started thinking and getting a little freaked out. With all the cameras and microphone on this car, is this something I really want to do? I would appreciate the thoughts of others. This is the most beautiful and elegant car I have ever owned. However, I can see this car becoming a real electrical nightmare down the road a few years. I will be under extended warranty until June 2017. Until then I will enjoy the 40 miles per gallon and solid heavy ride.