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Everything posted by FordService
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akirby beat me to explaining. As a Social Media Specialist, I don't have a public email and only work with customers on the forums, Facebook, or Twitter. You can also click my username, and in the left corner of my profile there will be a button that says "Send me a message." I couldn't take screnshots of my own username, so I used akirby. Thanks! Meagan
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HELP~NO KEY DETECTED
FordService replied to MLoken's topic in Alarms, Keyless Entry, Locks & Remote Start
Hi Jazsop, Have you had a chance to speak with your dealer about this? If this reoccurs, I recommend giving them a call so you can get an appointment for a diagnosis. Please keep me updated. Meagan -
Hi athlonwirez, Let's see how we can cool this down. Please PM me your VIN, mileage, best daytime phone number, full name, and dealer name/location. I'll check out some additional assistance. Meagan
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Welcome to the forum, 4AJs. I want to send this up the chain. Please private message me your VIN, best daytime phone number, full name, and dealer name/location. Meagan
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Welcome to the forum, westwood55. Heading to your dealer's always a great first step; I want to check out some additional options. Please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location. Meagan
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My Fusion going in Monday for stink surgery
FordService replied to fistfulladirt's topic in 2013 Ford Fusion
Hi fistfulladirt, Will you be continuing with this repair? I can check into some additional options to help things smell sweet again. Just PM me your VIN, best daytime phone number, full name, and dealer name/location. Meagan -
Welcome, and congrats, Matt 123! Here's some info I was able to track down. I'll be happy to check out some additional assistance. Just PM me your VIN, mileage, best daytime phone number, full name, and servicing dealer's name/location. Meagan
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2013 Fusion Titanium hard shift fixed
FordService replied to Justin's topic in General Powertrain Discussion
Have you been back to your dealer, grinwa? Please let me know, along with your mileage, and I can check out some options. Meagan -
Hi InCR7dible, The information for Keyless Entry starts on page 57 of your Owner Manual. You'll need the factory-set 5-digit entry code. The code is located on the owner’s wallet card in the glove box and is available from an authorized dealer. Erasing a Personal Code 1. Enter the factory-set 5-digit code. 2. Press and release 1·2 on the keypad within five seconds. 3. Press and hold 1·2 for two seconds. You must do this within five seconds of completing Step 2. All personal codes are now erased and only the factory-set 5–digit code will work. Programming a Personal Entry Code To create your own personal entry code: 1. Enter the factory-set code. 2. Press 1·2 on the keypad within five seconds. 3. Enter your personal 5-digit code. You must enter each number within five seconds of each other. 4. Press 1·2 on the keypad to save personal code The doors will lock then unlock to confirm that programming was successful. To program additional personal entry codes, repeat Steps 1-3, then for Step 4: • press 3·4 to save personal code 2 • press 5·6 to save personal code 3 • press 7·8 to save personal code 4 • press 9·0 to save personal code 5. Meagan
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rubbing grinding sound front passenger side
FordService replied to bmac1273's topic in Brakes, Chassis & Suspension
Welcome to the forum, bmac1273! Heading to your dealer's a great first step. If you decide to have the work done there, please let me know, along with your mileage. I'll check out some additional options. Meagan -
Hi mdiem76, When you head in to get this checked out, please let me know. I'll be happy to look at some additional assistance. Meagan
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Hi scaramanga19, If you decide to have the repair done at your dealer, please let me know so I can check out some options. What's your current mileage? Meagan
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Congrats on ordering, str8390! I can provide you with weekly updates on your Fusion's status. Just PM me the VIN; I'll do the rest. Crystal
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Hi Scared blonde, How did things go at your dealership? Is your Fusion home with you now? I'm here to help. Crystal
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Hi folks, Come back and tell us how things went at your dealership visits. Once you've received a diagnosis for your air conditioning concerns, I'll be able to research some ways to assist. Crystal
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I want to look into this further, G. Please send me a private message with your VIN, best daytime phone number, full name, and dealer name/location. Thanks guys! Meagan
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Hi Jessiedonnie, I completely understand your frustration; summer got way too hot this year and AC is a necessity! I'll be happy to check into some additional assistance. Please send me your VIN, mileage, best daytime phone number, full name, and dealer name/location. Thanks for the shout-out, me32! Meagan
- 4 replies
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- A/c
- Electrical
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(and 5 more)
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You're welcome! Sounds like a plan. Meagan
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Hi webibeay, Heading to your dealer is always a great first step. I'll be happy to check into some additional assistance; what's your mileage? Meagan
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Hi Azula, Recalls are determined by a handful of different factors based on the symptoms and concerns. They are VIN specific as things may change between model years. If you decide to head to your dealer to get this checked out, please let me know, along with your mileage, so I can see how to best assist. Meagan
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Hi BKFusionHybrid, Repairs to the hybrid system should only be performed by a Ford Certified Technician; routine maintenance such as oil changes or tire rotations is not affected by the hybrid system. Meagan
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Hi Bjdemp, When was your most recent dealer visit? Please let me know, along with your mileage, and I'll check out some options. Meagan
- 19 replies
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