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FordService

Official Ford Motor Co.
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Everything posted by FordService

  1. FordService
    Hi Dofelmire, Are you currently experiencing this concern? Please let me know your symptoms and mileage; I'll see how to assist. Meagan
  2. FordService
    Welcome to the forum, Fusionowner123! What's your year and mileage? Please let me know, along with when your most recent dealer visit was, and I'll check out some options. Meagan
  3. FordService
    Hi razputin, Great name, by the way! I recommend reaching out to our Ford Canada team on Facebook, Twitter, or by phone: 1-800-565-3673 (M-F 8:30AM to 8:00PM ET.) Meagan
  4. FordService
    Welcome to the forum, Charliefusion! I'll be happy to look into this further. Please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location. Thanks, akirby! Meagan
  5. FordService
    When your appointment rolls around, please PM me your VIN, best daytime phone number, full name, and dealer name/location. I'll check out some additional assistance. Meagan
  6. FordService
    Welcome to the forum, Djb! Have you reached out to another dealer to see if they have an earlier appointment? I want to check into some options; what's your current mileage? Meagan
  7. FordService
    Hi everyone! I'll be off tomorrow for the holiday, back on Monday. :D Have a happy and safe 4th of July! Meagan
  8. FordService
    Hi john98103, Have you had a chance to visit your dealer to get this checked out? Please let me know, along with your mileage, and I'll do some digging. Meagan
  9. FordService
    Hi M.Ellis, How'd the dealer visit go? I want to check out some additional assistance. Meagan
  10. FordService
    Welcome to the forum, 2014-Titanium-blue. Have you had a chance to visit your dealer about this or your remote start climate control concern? Please let me know, along with your mileage. Meagan
  11. FordService
    Hi NateAllan, I saw you mentioned in another post trying another dealer. Do you have an appointment set up? Please let me know, along with your mileage. I'll check out some options. Thanks for the shout-out, mozz! Meagan
  12. FordService
    Hi everyone, I'll be out of the office over the weekend (as per usual), as well as Monday for Memorial Day. Have a safe and happy holiday! For those I haven't met, hello! I'm the new rep on the boards here. Meagan
  13. FordService
    Hi Mk2_Klack Have you had a chance to visit your dealer for this? Please let me know some more details about your symptoms, as well as your mileage, and I'll check out some options. Meagan
  14. FordService
    Sure thing, Kevin. Let's get these remaining concerns into the hands of your regional customer service manager. To proceed, send me a private message (PM) with your full name, best daytime phone number, VIN, current mileage, and servicing dealership. I'll take it from there. Crystal
  15. FordService
    Welcome to the forum, Opticly_Impaired! I'm Crystal, the resident Ford Service rep; I want to make sure you're a happy member of the Ford Family. How many miles are on your Fusion currently? Have you made an appointment at your dealership to have these last items addressed? Crystal
  16. FordService
    Let's get this escalated to your regional customer service manager, NateAllan. To proceed, send me a private message (PM) with your full name, best daytime phone number, VIN, current mileage, and servicing dealership. I'll have them give you a call to discuss this further. Crystal
  17. FordService
    Hi NateAllan, Did you show these videos to the service manager at your dealership? Also, how many miles are on your Fusion currently? I'll investigate options. Crystal
  18. FordService
    Welcome to the forum, SAMsgrl. I'm Crystal, the Ford Service rep here; I'd like to do what I can to help you fall back in love with your Fusion. What's the current mileage on it? I'll start checking out some ways to assist. Crystal
  19. FordService
    Welcome to the site, mgm05e. I'm Crystal, the Ford Service rep here. I'd recommend getting your local Ford Dealership involved so they can make sure you're cool and comfortable in your Fusion. How many miles do you have on it currently? Crystal
  20. FordService
    Thanks for the reply, cjgregg37818; I'm glad your dealer took care of this for you. If anything comes up in the future, I'll be here to assist. Crystal
  21. FordService
    Welcome to the forum, cjgregg37818! I'm Crystal, the Ford Service rep around these parts. Is your Fusion still at the dealership? How many miles are on it now? Let me know and I'll get to work on some ways to help you out. Crystal
  22. FordService
    Welcome to the forum, JG401! Heading to the dealership is a great next step. If you need assistance after they've checked this out for you, you can give my colleagues at Ford Canada a call at 1-800-565-3673. Have a safe trip and keep us updated on what you find out. Crystal
  23. FordService
    You'll be in great hands at your dealership, Nanoriv2893; they'll check out the different wheels/tires you have on the Fusion an advise best next steps from there. Be sure to keep us updated on what you find out. I'll be able to research options to assist after you've received a diagnosis. Crystal
  24. FordService
    I want to see what I can do to help smooth our your ride, giannial1985. How many miles are on your Fusion now? When was the last time your dealership checked this out? Crystal
  25. FordService
    Welcome to the forum, stankojones14! Going to the dealership is the best next step; I'm glad you'll be heading in to have your climate control addressed! If you need assistance after receiving a diagnosis, feel free to give my colleagues at Ford Canada a call. They can be reached at 1-800-565-3673. Crystal
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