booranshow

So I just got a 2015 Ford Fusion SE AWD. I have had it for about 4 weeks. Got an in dash alert saying "Steering Assist Fault Service Required". The car is completely dead, not able to start. Had to get the car towed by flat bed to the dealer yesterday. They had it all day yesterday (1/19) and still have it today (1/20). I got 2 calls regarding the car from the service area....and they have no idea what the problem is or how to fix it?? Funny thing is the main guy who runs the service department said hes never seen this problem before. The car had 1200 miles on it. This is my first Ford I have been with Volkswagen for around 15 years. Not a good start to my Ford experience! Although they are giving me a rental so I can get to work which is nice.