Jessiedonnie

@fordservice Can you send mplease an email address to send you that info? I would prefer not to post personal info on a public forum. Thanks!

I have a 2015 with 3200 miles that I leased 3 months ago. Last week, the outside temp read -40 (I'm in Florida. No way.) and the A/C unit was turned off. (I'm in Florida. It's never off.) After playing with the touch screen and manual controls I realized it I turned it to max it would blow cold air. If I adjusted the temp or turned it to auto, it blew hot air. I called the dealership and took it in the next day. Of course by then the problem could not be duplicated and I took my car home the following day. Two days ago the A/C again turned itself off when I started the car. This time it didn't work at all: no air, hot or cold, on any setting or temperature. I drove straight to the dealership where they verified it was in fact not working. By the time they got it back to the tech, it was working again. They kept it overnight, and now, basically, I have been told by the dealership and customer service that there is nothing they can do until they can duplicate the issue. I get that they can't fix it when they don't know what's broken, but what am I supposed to do? Luckily I am a teacher and am on summer break, but my time and mileage is important too. Any suggestions on what I should do next? I already plan on taking it BACK in once it does it again and insisting that they look at it and not turn the car off, but I'm pretty frustrated Thoughts?