Hey guys.
I recently bought a used car Ford Fusion SE 2015 with 6k miles. I created an online account with ford and realized I have a new update for Sync (EA5T-14D544-AD-4 see screenshot). I follow the instructions step by step, but when I go to the car and insert the USB I get few errors.
1) USB not recognized ( I used 2 different USB formatted as DOS-FAT)
2) The first message disappears in 1 second, and the second error is "Bad Installation, one or more files are corrupted (see attachment)"
When I extract the file, there is no "SyncMyRide folder, which makes me think twice if ford if giving me the right file...(see attachment)
Please advise .