adamigl

My wheels/rims were balanced 3 or 4 times, including a road force balance. They also put new rims and tires on the car. I was expecting to see other people experiencing the same issue. It varies in severity from one road to another. Could be cold weather related. It seemed better this week with temperatures in the 40's, although it is hard to tell. Appreciate the comments and ideas.

Tires are Good Year 235/45R18 Pressure is recommended a 34PSI. When the dealership checked them last, it was colder than it is now. Surprised the pressure is a little low. Multiple people at the dealership drove the car. They all felt it. I thought about the cement joints as well, but you can feel the vibration separate from the bumps.

I bought the car at the end of October. I live in MN, so fairly cold at that point. It was probably 40-50 degrees at the time. When I went in and drove the multiple Fusions and Focus it was below freezing. New tires and new rims were both tested. I did not drive the car with the new tires or rims, but the dealer said it did not improve. Tire pressure is 30 in the front and 34 in the back currently. Ambient is about 32F right now in the garage. Car has been sitting for a few hours. There was no snow in October. The dealership has had the car 3 different times and has had multiple people drive it. All have acknowledged a vibration and that it needed to be corrected. Ford disagreed. Flat spotting? On the tires? Haven't heard of this. I have a hard time relating the frequency of the pulsing with anything. Could be cyclic to the tire rotation. Anyway to test for this? Thank you for the input. Adam

I recently purchased a 2016 Ford Fusion SE with 2.0 EcoBoost. Before buying the car, there was a significant vibration at highway speeds. The dealership balanced the tires and it seemed fine. After driving the car for a few days, I noticed a more slight vibration at highway speeds. It could be felt in the steering wheel and the frame/seats. It varied in severity based on the road I was driving on. I took the car back to the dealership and they balanced the tires again. This did not fix the problem so they wanted to do a road balance. I took the car back for the road balance, to be done at another location, and after that, the vibration was still felt, both by me and the dealership. They wanted to do more investigation, so I left the car with them and took a loaner car. The dealership swapped out the wheels and rims, and that still did not fix the problem. Ford got involved and they recommended a vibration sensing machine/device to try and figure out where the vibration was coming from. They then replaced both front axles. Still, the vibration existed. The dealership called me and said that Ford recommended that they drive another Fusion to see how they performed. The dealership did this and the 2017 Fusions that they drove performed similar to mine. Ford was telling them that the vibration is a normal characteristic of this car. They said I was welcome to come and drive the 2017’s to see how they handled. So, I did. The service manager and I took at test drive of a 2017 Fusion. We took it on the interstate and varied the speed from 65-80MPH and the vibration was similar to mine. We also took it on a county road and the vibration was less. We took another 2017 Fusion out and drove the exact same loop. Similar performance. We took my 2016 Fusion out and drove the exact same loop. Similar performance. At this point, I was perplexed at how all of these cars could drive so poorly. But if they were all bad, maybe it was just me. I had been driving a Ford Focus for a loaner car. I thought it had driven really well, so we took that car out for comparison. We drove the exact same loop. The Ford Focus drove so much better. There was no vibration like the Fusions. At this point, the dealership documented this for Ford to review. They said I needed to discuss with Ford. I spoke with Ford customer service and they told me that the vibration I am feeling is normal. That it is characteristic of the car. I explained to them the test drives that we took, the feedback from the dealership, and the quality of ride between the Focus and the Fusion. They told me that this was normal for the Fusion. I told them it may be normal, but it is not acceptable. At this point, I don't want the car. It is very frustrating. Does anyone else experience this? I can’t find anyone else out there with the same problem. Hard to believe…. Thank you.