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salmonri

Fusion Member
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Everything posted by salmonri

  1. Thanks for the replies....however, i still feel that people are missing the point...and that is that the car manufactures have taken what used to be an easy and inexpensive fix and made it a overly costly and burdensome fix. May i remind everyone that i went to a Ford dealer and paid $400 to replace two headlights...that's a 400% increase over the cost we have historically paid for headlight replacement. Sure some of us have the equipment and physical ability to remove the bumper and install the lights ourselves...but the majority of car owners do not. the reason that i push this issue is encourage people to put pressure on the automobile manufacturers to design and build cars in a sensible, responsible, and user-friendly manner. We shouldn't accept their bad designs.
  2. If is common in the auto industry...then shame on the industry. It's hard to go from replacing my own headlights on my Hyundai for less than $30 to $400 to have them replaced on a Ford. I think the dealer has some blame in this situation.... they charged me $50/each for a lamp that i can buy on the web for $25. They estimate that it is a 2 hour repair...which i believe. their rate for this service is $319. I think they felt so guilty about charging that much that they gave me a $70 discount....the cost ended up being $355... so my simple state inspection cost me $479. At the very least I will not take my car back to that dealer.
  3. Up until yesterday, when people asked me if i liked my Fusion, I would reply that i liked it very much...not any more. Yesterday I paid my Ford dealer $400 to replace a head light in my 2013 Fusion. that's a car payment folks! When they told me that they had to remove the entire front bumper to get to the headlight i wanted to scream. It was $350 just to replace one lamp and they told me i should replace the other one while the bumper was off. This is insane and some of the worst engineering i have witnessed in years. Now when i buy my next car (which won't be a Fusion) I have to ask the salesman if the bumper has to be removed in order to change the headlights. I hope that others raise these issues with Ford so they change this design...they are not wining good customers this way
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