We bought a 2010 Ford Fusion Sport about 5 years ago from a friend, the wife and I love the car. It has 154,000 km (96,000 miles) Fortunately we were not on the highway when the motor died, otherwise this would be a different story. The wife was driving down the road when the A/C quit working. I turned the fan off to see if I could hear anything, then I noticed the check engine light came on and my wife said I can't steer. We pulled off the road had BCAA tow it to our mechanic. He found it to be the water pump had failed. The book price said labor for the water pump is 11.5 hr job, because you have to drop the engine. He couldn't do it because of it tying up his small shop for 2-3 days. Another mechanic friend said he couldn't do it either because of the special tools he needed to buy for the job. I then towed it to the local dealership. Now it’s going to cost about $9000 to replace and install the motor. I don't have that kind of money.
After googling "water pump failure", I have found various Ford forums(Ford Edge, Ford Flex, Ford Explorer, Lincoln forum, etc) they all have the same problem with this Duratec 35 engine of the water pump failure, one forum an ASE mechanic said he has done quite a few water pumps on these engines and 4 out of 5 the seals fail and leak coolant into the block, thus destroying the engine.
Ford should address this issue before there is a fatality. I don't feel it should be up to us having to foot the bill for Fords failure to correct the problem or address this issue. I sent a letter to Ford Canada and they basically said thanks for your information. I'm waiting to hear back from the dealership to see if $9000 is the final price or is it less. I'm thinking of fixing it then getting something other than a Ford.
