MikeSmith
Fusion Member-
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Region
U.S. Pacific Coast
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My Fusion
2017
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Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
I asked my service rep at Ford about that, granted he is not the actual technician that inspected the car but he was adamant in standing by the technicians report that it was just the brakes and calipers that need replaced. -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
official diagnostic from Ford dealer -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
I appreciate all of the feed back. I put too much trust into Carvana's marketing of selling quality vehicles that pass a rigorous inspection. I wish I would have paid someone to inspect the car appropriately within the 7 days window no questions asked return policy. Today is my 10th day owning the car. I honestly thought the rear wheel sound would be a simple fix that would be covered no problem under the warranty they provide. Now I have a dealership holding my car that can't get a reply back from Carvana's warranty partner Silver Rock. I've expressed my concerns with Carvana and I'm waiting to hear back from a more informed employee. -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
I bought it from Carvana.com - an online car dealer. They can ship cars from all over the country I believe. -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
28,450 miles - registered in Illinois - It was a rental car - price I paid before taxes was $15,800. Carfax said no reported flood damage, no salvage, no accidents. -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
I appreciate everyone's input. So as of now it looks like after going back and forth with Carvana and The Ford dealership and Carvana's 100 days warranty partner Silver Rock. Silver Rock will cover the replacement of both front and back brakes and rotors. Should this ease my worries, or based upon the rust damage you see can I expect more problems to occur sooner than your average Fusion? -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
The dealership told me that they don't cover rust issues. -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
Thanks for sharing your thoughts Bangster. I don't have much experience in this area so I don't know what is considered bad or ok rust levels, but you are certainly making me worry about my purchasing decision. -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
images the ford service man sent me -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
Thanks for the info. The sound does continue after braking a few times. I can't really hear the sound on the freeway, but on surface streets driving under 50mph I can certainly hear it continuously. The sound is only in the rear although the Ford service man did say there is rust on both front and back brakes and rotors. Sunrise Ford refused to give me the full diagnostics report until I pay $145. Currently trying to get Carvana to cover that. -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
Thanks. Took it to Sunrise Ford. They said it is due to Rust on the brakes and rotor. And they won't cover it because it is rust related, normal wear and tear. They also said they see some rust on the frame, not sure how bad it is. I'm a bit frustrated right now. I don't feel I should be responsible for that repair cost only have the 9 days. -
Ford Fusion Rear Noise - metal scraping sound
MikeSmith replied to MikeSmith's topic in Ford Fusion Hybrid
Thanks for the reply. Yes that was a static image. I was driving about 25 mph on some back streets . -
Just purchased a 2017 Ford Fusion Hybrid from carvana with about 29k miles. There is a passenger side, rear high pitched metal scraping noise that I am not sure what it is. Only audible to me on quiet streets driving under 50mph. I posted the sound on Youtube, link below. Any help would be great. Thank you! https://www.youtube....eature=youtu.be