My 2016 Ford Fusion with 99,900k miles on it had a similar issue, however, while at a red light (attempting to accelerate when turned green) the car made a clunking noise and would not shift into drive. A wrench error message showed up and I had to get it towed to the dealership. I figured later that once you turn the car off and back on it will drive - but only for a short while. The dealership advices that Gear 6 is “broken” in simple terms. So when the car automatically shifts to that gear- I can’t move it.
After a second opinion and all, I’m stuck having to replace the entire transmission. I know that this model has had many transmission issues/related recalls. I contacted Ford on twitter and they are refusing to take responsibility for their poorly built transmissions. I am out of warranty and forced to pay out of pocket
Very disappointed ?