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Two weeks ago my 2010 Fusion Hybrid was hit by a rock kicked up by a car and helped along by very gusty winds while I was going about 60 mph. I saw it coming then it very hard and startled me for a few seconds. The rock left a pretty good size chip and small lengthwise crack underneath about dime size in diameter. I was very surprised after how hard it hit the windshield did not have a huge crack. Fixed it over the weekend with fix-a-winshield ($10 on amazon) and it's practically invisible now.

I took my car in last Friday the day after for announced the free software update. You do not need to wait for a letter from Ford (if your vehicle was manufactured after Oct '09 you have the new software already). I for one had considerable brake noise when braking at low speeds just before coming to a stop. This happed frequently such as when stopping just before pulling out of a parking lot. I haven't heard the squeal since the update. Also for my Fusion the brake feels much different to me than before. I need to use less brake pressure than I use to. My Fusion was manufactured last April.

Ford just announced this yesterday afternoon so it's not too surprising they weren't familiar with it. They told me the fix on my Fusion was smooth and didn't take long at all. The instrument cluster reset along with long term fuel economy which I was expecting to happen. Kudos to Ford for their excellent handling of this issue. As noted in the Consumer Reports article this is campaign 10B13.

I called my dealer this morning and they weren't aware of the issue right away but called me back after about 10 minutes and said the software update is available. My car is in the shop today for this fix. Just because you haven't experienced this issue in the past is no guarantee that you won't at some time in the future. Many of these glitches are not reproducible during a test drive and only occur when the stars align. Note that Consumer Reports strongly recommends getting this fix.

I'm having the same problem. Squeal seems to be more severe when braking quickly while moving along at slow speed. Dealer says it is probably due to condensation with the change to wet fall weather. They checked and said everything looks normal and there weren't any TSB's out for the issue.

The Ford operation manual warns against keeping hard objects in the cupholder since they can cause bodily injury in a collision. It makes sense wanting your cell phone to have the best chance of surving a crash in which the 911 assist feature is activated. The 2010 Fusion is a top safety pick and comparing it to crash data that includes 2009 or earlier Fusions is like comparing apples and oranges due to the redesign. The 2006 Fusion in particular performed poorly in the side impact crash test (without airbags).

Same thing happened here. Around 1800 miles took the car out of the garage in the morning and the dash was reset along with the all the averages.

Yes, I've had this problem as well. The backup sensor has twice gotten "stuck"in the solid beep mode even in a totally empty parking lot. The first time it went away on its own after a couple days. The second time it came back a few weeks later and I lightly tapped the back bumper and it went away. Hopefully that's the end of it! It is very annoying.

Not sure what the improvements are for nav owners but syncmyride.com states "Traffic, Directions & Information is not available on Navigation System radios or outside the United States however, this update includes additional improvements which all customers can benefit from."

Ford Customer Service : 800-392-3673 http://www.ford.com/footer/contact-ford

In WA State here.

It appears there may be some delays with the Hermosillo plant due to the H1N1 flu out break. I'm wondering if this will add to the wait / ship time for vehicles already built in the last week or two. My Fusion was built the week of 4/20 and I was notified today to expect delivery the week of 5/24. http://uk.reuters.com/article/wtMostRead/i...053175220090430

Ordered March 16 here and have a scheduled build week of April 20. When I called my dealer for the status he was surprised and said this is the fastest he's seen any order go through. Update (5/1): Build date was April 22 and dealer now has an ETA of the week of May 24th.

Ice Blue w/ Light Stone Leather 502A Package. Desert dweller here who doesn't like black leather in the summer. Ouch!