rexberglund

Yeah, same here. Called 3 dealers before I found 1 who said he'd "talk to his hybrid guy." When I showed up they said they couldn't find the TSB and asked for it again. But in the end, seems to be working.

No details, but the TSB says to reprogram "software in the battery energy control module (BECM) and the powertrain control module (PCM)." That's more extensive than Allen's proven battery age fix. I'd be interested in all the details too. They would've charged a half hour labor but I had a warning for the AdvanceTrack system fixed by replacing the lower control rods so they didn't charge for the TSB reprogramming.

Thanks Allen but I took my vehicle to my neighborhood shop and they said they wouldn't do it due to liability concerns. Just got my 2010 Fusion Hybrid back from Ford yesterday after they applied TSB 20-2142, car is now back to normal.

Has Ford ever come up with a Technical Service Bulletin, Field Service Bulletin, or recall to address this issue?