Teleplayer

Drball83, You are a genius! I followed your procedure and now everything is working as it should. I did not pull fuses, but a week or two before I had disconnected the 12V battery, which may have had the same effect to reset the system. So I don't know if the reset is necessary, but I do know that your method works! I'm thrilled that it's working again. Thanks !!!! ? Why doesn't FORD know how to do this ?????

Ok so I have the same problem and it's driving me crazy. The car is a 2019 Fusion Energi. Everything used to work fine, AC and cooled seats would come on during remote start (hot weather), and heat, heated seats and heated steering wheel would come on when it was cold out. And these items would come on even if I had all climate control shut off when the car was shut down. (settings set to "auto" in menus) Then at some point these things just stopped working with remote start, including AC. I did have an issue where my driver's seat would not heat or cool at all, and that was fixed by the dealer. I can't be sure if my problems started with that failure, and I can research what they did if it helps. So I first told my dealer about the AC issue, because it was hot out. They told me NO, it's not supposed to come on unless you were using AC when you shut down the car, or at least leave it in Auto mode. That's INCORRECT, since that is not what the manual says, and I know absolutely 100% for sure it worked correctly in the past. So they just tell you it's normal so you go away I guess. Basically they don't know how to fix it. And with a quick internet search, I am not the only person with this problem, it is widespread. I don't understand why Ford can't tell us why this is not working correctly. Maybe there some other sort of programming reset I can try? I did try a couple of things to correct it. I tried disconnecting the 12V battery for about 15 minutes. And I tried a master reset of sync. Neither one fixed the issue. Someone at Ford.... help !!