Hi Allen,
Like everyone else here, I'm suffering the no EV issue. Thanks so much for your post! I have a question that maybe should be answered by FORScan but let me try here first since this seems to be a very knowledgeable group:
You had mentioned in the beginning that a license key needs to either be purchased or you can use the 2-month version. Although I haven't downloaded anything yet, I did go to their website and they say that the "standard" key is included as part of the software. The extended key is has access to some special (hidden, etc.) features such as programming the key (which I don't need).
This issue requires configuring the BECM but I can't tell from what either you or FORScan has shown so far if the extended key is really necessary for resetting the battery age timer on a 2010 Fusion hybrid. Did you already try it and found the extended key is necessary for this? Any thoughts or suggestions?
Thanks,
Steve
(Elastopithecus is the old dog's nickname)