so ive been driving my car Ford Fusion Energi 2017 for about 1 week since i bought it and one day i was backing out of my drive through where there is a dip i back out and the car lost power i still can see the dials and radio turn on but it wont reverse and drive, the display gives Stop Safety Now error and Shows Battery error i got a obd2 reader and it gives me the error u0412 i went to go get my battery charged to see if that was the problem but it wasnt can it be a bad battery not sending enough power or something any help would be very appericate really need some help cant get back to work thanks