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Hey Guys, I haven't been around for a long while, and wasn't that active here when I was. But, I could definitely use some help. I just moved from Oregon to Colorado, and before I left I had a Ford dealership in Oregon change my oil. Fast forward a few weeks, my car broke down on a family trip in Colorado (thankfully not during my move) making a loud clicking noise from the block and was towed to the closest dealership in Colorado, who discovered tool marks on a cracked oil filter housing where all of the oil leaked out, destroying my engine. The check engine light had not come on at all, and the oil pressure light flicked on for less than a second while cornering one or two times, but was not on for at least 5 days prior to the break down. Currently, the dealer that changed my oil is stating that it isn't completely their fault because I had one oil change at a different place (not Jiffy Lube) and there is no way that they (the dealer) claim they, "could not have caused" the tool marks, which obviously isn't true as they could have caused the damage. More importantly, however, is that I would expect them to inspect the oil filter housing when they change the oil, or if there is obvious damage to the filter housing as the Colorado dealer stated, it should have been easy for them to see and report to me. There is no documentation of the damaged housing on the invoice returned to me, or any verbal report when I picked up my car as it was in "great shape." The dealer has been awful, and numerous others have had other poor experiences with this dealership regarding service. 1. Thoughts? What would you guys do to get the dealer to pay for the damage that they caused? 2. I have been looking for the 2009 Fusion Service manual to look at torquing specs of the oil filter plug, it if states the housing should be inspected, etc. Does anybody have an official service manual and can they send me scans/pictures of the pages regarding oil changes? 3. I don't think I'm out of line here regarding their responsibility for the damage, however I might be. I'll take feedback on that too. Thanks! Skipbo