con_fusion Posted January 25, 2014 Share Posted January 25, 2014 So a friend told me that Ford may be extending the warranty for the throttle body issues that seemed to happen with the 2010+ models. Anyone seen any info on that or have any knowledge that is happening? 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted January 25, 2014 Share Posted January 25, 2014 Haven't seen anything on it yet, but that would be great if they did. 0 Quote Link to comment Share on other sites More sharing options...
Chip Posted January 27, 2014 Share Posted January 27, 2014 As I've posted in other threads, I've already replaced the TB on our car. It would be nice to have that expense reimbursed. 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted January 27, 2014 Share Posted January 27, 2014 If they extend the warranty they should offer reimbursement for previous repairs. That's what they did with the brake boosters on the Edge. 0 Quote Link to comment Share on other sites More sharing options...
Chip Posted January 29, 2014 Share Posted January 29, 2014 So a friend told me that Ford may be extending the warranty for the throttle body issues that seemed to happen with the 2010+ models. Anyone seen any info on that or have any knowledge that is happening? I now can confirm that Ford has issued a "Customer Satisfaction Program" # 13N03 that deals with a least the 2010 Fusion 2.5 throttle body issue. It may well cover other years, but the letter we received on this program mentions only our 2010. If your car is covered by this notice I would think you will receive a notice also to let you know what to do about this problem. It will be interesting to see if Ford will reimburse those of us that took it upon ourselves to change out the TB for the new part (the D part) without going through the dealership. I bet it will be an interesting experience. It's good to see Ford stepping up to do the right thing! 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted January 29, 2014 Share Posted January 29, 2014 What does it say? Is it a warranty extension? 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted January 29, 2014 Share Posted January 29, 2014 Here we go. Customer Satisfaction Program 13N03 Ford has extended the warranty on throttle bodies to 10 yrs. 150K miles from original purchase. If you have already paid for a Throttle body service or replacement you may be eligible for reimbursement and must submit receipts to a Ford dealer by July 31, 2014. If your vehicle is past 10 yrs or 150K miles the warranty is extended to January 31, 2015. The extended warranty transfers to all new owners. If you have concerns contact Ford at 866-436-7332. It doesn't say which vehicles are covered. This came from Chip who has a 2010 Fusion. 0 Quote Link to comment Share on other sites More sharing options...
GhostRider Posted January 30, 2014 Share Posted January 30, 2014 It covers certain 2009-2013 Fusion, Milan, Escape and Mariner vehicles. I just got my 13N03 letter today. Am I correct its only covered IF a CEL comes on? 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted January 30, 2014 Share Posted January 30, 2014 Am I correct its only covered IF a CEL comes on? That's basically what it says, but I think the point is if the TB fails it will trip the CEL anyway. 0 Quote Link to comment Share on other sites More sharing options...
Chip Posted January 30, 2014 Share Posted January 30, 2014 That's basically what it says, but I think the point is if the TB fails it will trip the CEL anyway. That is not our experience, or at least the CEL only stayed on during the "event" and I have heard did / does not go into fault memory. The light went out after the event and only came back during the next event. 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted January 30, 2014 Share Posted January 30, 2014 I think that definitely qualifies provided the dealer can verify that the TB is faulty. 0 Quote Link to comment Share on other sites More sharing options...
hermans Posted January 30, 2014 Share Posted January 30, 2014 Here we go. Customer Satisfaction Program 13N03 Ford has extended the warranty on throttle bodies to 10 yrs. 150K miles from original purchase. If you have already paid for a Throttle body service or replacement you may be eligible for reimbursement and must submit receipts to a Ford dealer by July 31, 2014. If your vehicle is past 10 yrs or 150K miles the warranty is extended to January 31, 2015. The extended warranty transfers to all new owners. If you have concerns contact Ford at 866-436-7332. It doesn't say which vehicles are covered. This came from Chip who has a 2010 Fusion. Looks like it's VIN specific. I got one in the mail today for a 2010 3.0 that I no longer own. The VIN for the car was printed at the top. 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted January 30, 2014 Share Posted January 30, 2014 Looks like it's VIN specific. I got one in the mail today for a 2010 3.0 that I no longer own. The VIN for the car was printed at the top. It's a direct mailing to owners, so of course the letter is VIN specific. The program itself must have a range of vehicles that are being covered. We just haven't seen that information. 0 Quote Link to comment Share on other sites More sharing options...
indifferent Posted January 30, 2014 Share Posted January 30, 2014 I'd call the number if i thought they wopudl tell me but i am having a good day and i don't want to ruin that lol 0 Quote Link to comment Share on other sites More sharing options...
Waldo Posted January 30, 2014 Share Posted January 30, 2014 (edited) Here's what's covered: VEHICLES COVERED BY THIS PROGRAM Fusion and Milan 2010-2013 Hermosillo Job #1 thru July 16, 2013 Escape and Mariner 2009-2012 Kansas City Job #1 thru April 29, 2012 Escape 2013 Louisville Job #1 thru June 2, 2013 It also looks like it's only the 2.5 and 3.0 engines, not the 3.5 or hybrid. Edited January 30, 2014 by Waldo 0 Quote Link to comment Share on other sites More sharing options...
indifferent Posted January 30, 2014 Share Posted January 30, 2014 Well i have the 3.5... guess i keep waiting awesome info thank you. 0 Quote Link to comment Share on other sites More sharing options...
tsetse51 Posted January 30, 2014 Share Posted January 30, 2014 That is not our experience, or at least the CEL only stayed on during the "event" and I have heard did / does not go into fault memory. The light went out after the event and only came back during the next event. Our 2010 3.0 did the same. Fault lamp lit up, but disappeared upon re-start. No code stored in memory. Dealer replaced the TB under warranty. I'm hoping the replacement part and software were late enough revisions to last a while. But, I guess now we have some protection in the event of a replay. The letter arrived today. 0 Quote Link to comment Share on other sites More sharing options...
Brian1951 Posted January 31, 2014 Share Posted January 31, 2014 A real failure will set off the wrench light. 0 Quote Link to comment Share on other sites More sharing options...
tsetse51 Posted January 31, 2014 Share Posted January 31, 2014 A real failure will set off the wrench light. So, it's not a "real" failure if throttle-by-wire stops working and endangers my wife on the interstate, in rush-hour traffic? No code was set, no lamp displayed, but the vehicle was not driveable. Had to be stopped, engine shut off, and re-started. Three times in one trip. Sorry to disappoint you, but the OBD system is not infallible. 0 Quote Link to comment Share on other sites More sharing options...
indifferent Posted January 31, 2014 Share Posted January 31, 2014 ^^ Dealer diagnosed my TB as being bad on the 3.5 never had a wrench light came on just the SVS light.... Wrench light is nto always on during this failure. 0 Quote Link to comment Share on other sites More sharing options...
Chip Posted January 31, 2014 Share Posted January 31, 2014 So, it's not a "real" failure if throttle-by-wire stops working and endangers my wife on the interstate, in rush-hour traffic? No code was set, no lamp displayed, but the vehicle was not driveable. Had to be stopped, engine shut off, and re-started. Three times in one trip. Sorry to disappoint you, but the OBD system is not infallible. Right on! 0 Quote Link to comment Share on other sites More sharing options...
Karyn Posted January 31, 2014 Share Posted January 31, 2014 I had throttle body issue with my 2010 Fusion back in early December....lost all acceleration on my way to work just before I was about to go over a two lane bridge over the Delaware River to Jersey!! Scared the daylights out of me. Got the car to local Ford shop and they knew immediately what it was. Thankfully we had extended warranty (only 4 months into it!) and we only had to put out $100 deductible. This upset me so much as it was what I consider a MAJOR safety issue that I traded the car in 3 weeks later! (Note when we tried to get partial refund for extended warranty we were denied by warranty company saying that since they had to put money out for the throttle body repair we were owed nothing!) I contacted Ford about the issue of the throttle body and was told that my particular vehicle was not recalled and they apologized for the 'inconvenience'!! Well low and behold, just this past Wednesday (1/29/2014) I get a letter from Ford acknowledging the throttle body issue and placing a 10 yr 150,000 mile warranty on the part! Also told that I would be eligible for refund for any monies put out for repairs!! I found this to be very interesting!! But sadly as much as I LOVED my Fusion (and miss it!) that MAJOR SAFETY ISSUE is not something I could deal with. I lost all confidence in the car! No more FORDS for me! 0 Quote Link to comment Share on other sites More sharing options...
motorcyclist Posted February 4, 2014 Share Posted February 4, 2014 I just received the same letter today extending throttle warrenty to 10yr 150k miles. Have had no problems with mine so far at 34k miles, but good to know in case it does fail. 0 Quote Link to comment Share on other sites More sharing options...
con_fusion Posted February 4, 2014 Author Share Posted February 4, 2014 Got my letter also. Found it interesting there is a section that mentions - "You will be notified, later this spring, when an updatd powertrain calibration is available for your vehicle that will improve vehicle performance in the event that contamination of the Throttle Body motor contacts occurs. The recalibration will be available to you at no charge." So does that mean there will be a new flash to the transmission as well? Or could it be something that only impacts the TB? It would be great if they could magically make my transmission shift the way it should... 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted February 4, 2014 Share Posted February 4, 2014 Speculation is it will be less likely to shut down or go into limp home mode when a problem is detected. 0 Quote Link to comment Share on other sites More sharing options...
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