Jump to content

Engine shut down problem on brand new Fusion


JLucey
 Share

Recommended Posts

Hey - new owner, first post, unfortunately I wish it was a different topic.

 

I bought a brand new Titanium 2.0 Ecoboost today, literally 20 miles later it was being loaded on a tow truck. The engine just shut down while I was driving, fortunately I could pull over into a safe place but it wouldn't start again. Had to call Ford recovery services before I needed to put gas in it, so totally disappointed.

 

I am pretty sure it happened right as I shifted from drive into sport, although that could be a total coincidence. While disabled it kept saying "Run power active press brake to start". The engine would turn but not fire up. After a few attempts then the engine light came on.

 

After a little digging I have seen this reported with various ecoboost engine models (and other makes too to be fair), so wondered if anyone might be able to shed any light on what type of problems can cause the engine to shut down while driving and importantly whether it is something that can be fixed or does it happen again?

 

By the way.....I absolutely love the car, I traded a 2011 WRX STi for it and it took something special to make me want to do that. But to be honest, having spent less than an hour in the driving seat I am not feeling that confident about owning it for the next few years at all. Hopefully anyone out there that can relate to this will tell me it was a simple fix and never happened again!

 

 

 

 

Link to comment
Share on other sites

Have to say the guys at All American Ford in Paramus, NJ are top notch and of course the problem with the car doesn't reflect on them anyway. They already have a loaner set up even though its Memorial Day and their service department isn't open. My sales guy thinks the shifting from drive to sport might point to a bad solenoid and if so it should be a simple fix. They assured me any inconvenience would be compensated, even though I didn't ask for that, to be honest I just want the car back as soon as possible.

 

Hopefully my loaner is the Shelby GT 500 Mustang they had on their lot - in which case they can take as long as they like :)

 

Thanks for replies, I will post the actual cause of the problem once I know.

Link to comment
Share on other sites

 

After a little digging I have seen this reported with various ecoboost engine models (and other makes too to be fair), so wondered if anyone might be able to shed any light on what type of problems can cause the engine to shut down while driving and importantly whether it is something that can be fixed or does it happen again?

The problem that I think you're referring to occurred on some earlier F-150s with the 3.5 EB engine. It was caused by humidity building up in the intercooler, getting drawn into the engine and causing stalling and lack of power. I haven't read of any such problems with the 2.0EB in cars. Do you have a link?

 

It's certainly distressing to have an issue like this with a brand new car but it sounds like your dealer is on it and it'll be fixed shortly. Actually, you're lucky in a way. Your car won't run. They have to find the problem. It would be much worse to have an intermittent stalling issue because these issues never seem to replicate themselves at the dealer.

Link to comment
Share on other sites

The nature of electronics is that they fail pretty early, or they never fail at all. A bad solder joint on a circuit board can often survive just long enough for the board to pass all the testing, but as soon as it gets bumped around on the road a bit, it fails. Same thing for electrical connectors.

There's no solenoid involved in shifting from D to S, so that's likely just a coincidence. But I'm sure they'll figure it out and it doesn't in any way indicate how the vehicle will perform over the long haul.

Link to comment
Share on other sites

Interesting side story. We have a Whirlpool front load washer that was purchased about 10 years ago. Early on we got communication errors which indicated a circuit board failure. I replaced the circuit board and it happened again about 6 months later. After doing some research it turned out to be bad solder joints on one or more relays (there were 6 on the board). So I got out my soldering iron and resoldered all of the relay connections and it hasn't failed since. Apparently nobody tried to troubleshoot the problem and repair techs would just replace the board with another defective board and the shaking from the washer would cause it to fail. Some people got so frustrated they just gave the washer away after it was out of warranty. I'm still kicking myself for not doing mail order repair on those - I'll ship you a new one you ship the old one to me and I'll repair it and send it to the next customer. Or take all the washers people were giving away, fix them and sell them.

Link to comment
Share on other sites

Okay so its fixed, hopefully won't turn into a akirby's washer story :)

 

The problem was bad battery and fuel pump. Both replaced, so far so good. There really is nothing worse than not being able to drive a car you just bought, I am just happy to have it back. Hopefully no more issues, because like I said regardless of my adventure I really do like this car.

Link to comment
Share on other sites

  • 2 months later...

I have a brand new Titanium Fusion with major issues. It shut off completely going 65 MPH on Mass Pike and shuddered violently to a stop. Only engine light and airbag light came on. Kept Zero Codes!! Scared me to death. Totally would have been killed if the tractor trailer had still been behind me. Week later lost power in town. Week later shuddered and lurched going from Reverse to Drive. The climate shuts down at random. Passenger seats cool when heat is pressed. Car would only unlock manually one night, holding the handle with the fob nearly on it did nothing. The car has never kept a code. Afraid to drive it. Dealer checked it out thoroughly but without a code they can do nothing. I am calling the car "Hal". It has 1000 miles on it, most of them dealer miles LOL. This car us a danger on the road and needs to be swapped out. Must be a computer problem and it knows it, thus the "hiding if the codes".

Link to comment
Share on other sites

I have a brand new Titanium Fusion with major issues. It shut off completely going 65 MPH on Mass Pike and shuddered violently to a stop. Only engine light and airbag light came on. Kept Zero Codes!! Scared me to death. Totally would have been killed if the tractor trailer had still been behind me. Week later lost power in town. Week later shuddered and lurched going from Reverse to Drive. The climate shuts down at random. Passenger seats cool when heat is pressed. Car would only unlock manually one night, holding the handle with the fob nearly on it did nothing. The car has never kept a code. Afraid to drive it. Dealer checked it out thoroughly but without a code they can do nothing. I am calling the car "Hal". It has 1000 miles on it, most of them dealer miles LOL. This car us a danger on the road and needs to be swapped out. Must be a computer problem and it knows it, thus the "hiding if the codes".

I started a thread over in the drivetrain subforum as my Fusion Titanium is doing something very similar. It intermittently shuts down with no warning or codes when I am merging onto the highway. The vehicle is sitting at the dealer right now as they have been unable to find what is wrong yet. I have been nearly run over several times as merging is one of the most dangerous times for the engine stall out with no warning.

Link to comment
Share on other sites

  • 1 month later...

Posted Today, 09:58 AM

Hi all,

 

My 2013 fusion titanium has stalled at least 5 times within minutes of starting the car. I had it serviced back in March and the dealership took the car and drove it for a couple days. It did not stall while they were driving the car. Since then it has stalled twice in two days. I am actually sitting in the waiting area of my dealership's service department right now. There is a recall out regarding reprogramming of the computer that I was told may fix this problem. However, my gut tells me that I will be hVing this problem again. Can anyone help me diagnose this issue?

 

My car stalls within minutes of starting it after 1. Putting it in reverse 2. Driving out of a driveway 3 and pulling onto a street. Without warning, i cannot give the car gas and the engine switches into run mode. No error codes came up last time I had the car serviced. When I start the car again, it takes longer than usual for the starter to get the engine going, as if the car ran out of gas. It then does a hard crank and the engine starts.

 

I also changed gas brands several times As advised and I highly doubt this has anything to do with it

Link to comment
Share on other sites

  • 2 months later...

My 2013 1.6 EcoBoost is stalling in the same manner as described by member- jewellri ???? Its at the dealer now they tell me its the fuel pressure sensor. They claim the sensor is built into the fuel line, and the fuel line runs from back to front (one continuous line) needs to be replaced??

 

Stalls in the following manner:

Seems to happen when the car is warm... Drive to the store run in get a few things, come out, start the car, put in reverse, put in drive, drive for just a few hundred feet then stalls. Like it runs out of gas.. no dash warning lights at all.... the restart takes quite a few revolutions of the engine to restart (more than normal). Then drives and runs fine. Has never happened on a cold start... This happened 6 times in 2 weeks...Any comments??

Link to comment
Share on other sites

My 2013 1.6 EcoBoost is stalling in the same manner as described by member- jewellri ???? Its at the dealer now they tell me its the fuel pressure sensor. They claim the sensor is built into the fuel line, and the fuel line runs from back to front (one continuous line) needs to be replaced??...

 

Welcome to the forum, garys! It sounds like your dealership is hard at work on this. How many miles are on your Fusion? Any news from the dealer today?

 

Crystal

Link to comment
Share on other sites

Crystal,

 

It has 24000 miles... Has been at the dealership for over 30 days now, they were having problems getting the part (availability issues). I did get the call today, its ready.. Will be picking it up tomorrow. I will report back after diving it for a while.. They have been great in providing a rental while they held my car hostage (deemed unsafe to drive)... Hoping I did not make a mistake in choosing Ford over Honda...

 

Thanks for your interest Crystal...

Link to comment
Share on other sites

Got it back today... Service ticket says; detected fault code P008B low fuel line pressure, traced fault to the fuel pressure sensor. Replaced return fuel line, sensor only available with fuel line....

 

Seems to be ok for now will report back if any more problems with stalling.

 

The dealership treated me pretty good- the threw in the "works" service package for free.. oil change, tire rotation, inspection.. and a wash...

Edited by garys
Link to comment
Share on other sites

No longer the case. Fusion accord and Camry are virtually identical in reliability.

 

Thanks for that information... I really like my Fusion.. just need to regain confidence in it, thanks for helping with that.

Link to comment
Share on other sites

  • 10 months later...

I've had the same "run power active" notification on my brand new 2015 Mustang GT with no resolution from Ford.

 

 

I originaly got in a fender bender on October 24th. The police officer said I was probably going 10mph or less when the accident happened based on the damage done to my car and the other that was involved.

 

 

I had my car towed to the dealership I purchased the car from, Peoria Ford here in Arizona.

 

They stated they did not do body work so I was reffered to Premier Coach Works. They had my car from October 25th to November 20th. Everything seemed to be fine until my car cut out multiple times, almost causing multiple accidents just trying to get my 7 year old daughter and I home safely the night of pick up.

 

 

I called Premier Coach when I got home, around 7:30pm. Kody called me back, very concerend but more than willing to help. He stated I should bring my car back to the Ford dealership and they should be able to help.

 

 

I brough the car back in that Monday, November 23rd, 2015. The dealership has had my car since and has not been able to resolve the issue. I was dealing with Nathan, one of the servicemen. They thought it was something to do with the ignition and tried replacing a part (unfortunately i forgot the name). Since the Ford Certified Master Technician was unable to correct the issue, the next step was to have a Ford Certified Engineer come out to look at the problem.

 

 

Thankfully Kody at Premiere Coach has taken car of the cost for my rental until today. Ford has refussed to help with a rental car and would not provide a vehicle from their dealership.

 

I also spoke with the service manager, Keith, who asked me to explain the story again as I was a little irritated that Ford has not been able to solve the issue and I have been out of my car for well over a month. During my explanation he asked if I thought the "run power active" issue could have caused the accident. I stated that it may have, it may not. I am unfortunately ignorant when it comes to the computer system installed on my car.

 

Because this was said, Ford Customer Service Manager Leroy Smith at 866-631-3788 ext: 77773 advised me to seek an attorney and to have my attorney as well as my insurance company work with the Ford Office of General Council. All repair on my vehicle has come to an abrupt hault.

 

 

I am completely at a loss and can't begin to believe how Ford has handled this issue. My grandfather worked and retired from the Ford plant in Dearborn, MI. My first car was a Mustang and I have had 4 since. Being as loyal to Ford as I have, I hope this doesn't happen to any other loyal Ford enthusiast.

 

Link to comment
Share on other sites

So what exactly caused the 10 mph accident? Did the vehicle cut off before the accident and if so how did it cause the accident? That doesn't make sense.

 

You have 2 issues. The current problem may have been caused by either the accident or the repair procedure. Until you get a definitive answer as to the cause it's impossible to be sure.

 

Secondly, when you brought up the fact that a Ford defect may have caused your accident then Ford really has no choice but to turn this into a legal proceeding.

 

You may need to fix it on your own and then go back to Ford for reimbursement if it turns out it was a defect not related to the accident.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...