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The Official Ford Service Out-of-Office Thread!


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Hi folks,

 

This is where I'll post any Out-of-Office messages to let you know when I won't be around. Please do not post concerns or questions in this thread - keep those in their appropriate topic so I can find them quickly. :)

 

I'll be out of the office tomorrow to celebrate Thanksgiving with my family. I'll be back on Friday to catch up on PMs and to chat with you in the threads.

 

Happy Thanksgiving!

 

Crystal

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  • 4 weeks later...
'Twas the night before Christmas and all across the site

Every single person was posting, it was quite the sight.

The PMs were sent to FordService with care

In hopes that St. Crystal would soon be there.

Everyone was refreshing the forum, hoping for a response

But Crystal was sipping eggnog with her uncles and aunts.

Enjoy the visions of sugar plums dancing in your heads

And spend quality time with your family and friends.

Now, Raptor! Now, Explorer! Now, Focus ST!

On, Fusion! On, Super Duty! On, F-150!

Crystal will return on Friday, but she'd just like to say

May your Christmas be magical and Happy Holidays!

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  • 2 weeks later...
Hi everyone,


I'm going on vacation! I'll be out of the office all next week, but thankfully my brilliant and talented colleague, Brittany, will be keeping an eye on things here. You're in great hands with her, but please be patient as she acclimates herself to the forum. I'll be back in the office on Monday, January 19th. Chat with you then! :)


Crystal

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  • 1 month later...
Hi everyone,


I'll be out of the office from March 5th through March 11th to attend my grandmother's funeral. My colleagues, Brittany and Nick, have kindly offered to keep an eye on things here while I'm gone; please be patient with them as they respond to PMs and familiarize themselves with the site. If you need immediate assistance, you can always contact our Customer Relationship Center at 1-800-392-3673. I'll be back in the office on Thursday, March 12th.


Crystal

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  • 2 months later...
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Hi everyone,

We're going on a temporary hiatus. If you need assistance, please don’t hesitate to reach out to us via Twitter or Facebook. If you need immediate assistance, don’t hesitate to reach out to your dealer or our Customer Relationship Center at 1-800-392-3673; 8:00 a.m. - 8:00 p.m. ET (Monday-Friday) / 9:00 a.m. - 5:30 p.m. ET (Saturday.

If you're in Canada, or need assistance from our In-Vehicle Technology team (SYNC, Nav, MyFordTouch, ect) they are available at FordServiceCA Facebook and FordIVTteam.

Meagan

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