Aggiswaggi Posted May 7, 2015 Share Posted May 7, 2015 Hi fellow sync users, new to this site, as well as my recently bought Fusion. it is an 09 Ford Fusion SEL, It has Sync compatibility, also has the AUX and USB ports in center console. whenever i press the phone button to add a new phone it says NO PHONE. I cannot even get into the phone menu or system settings. I have pulled and replaced the SYNC fuse, as well as pulling the battery lines to reset the whole system in the car, still no luck. whenever i put an AUX cable or USB in, the radio does not detect any of those features. It only works on radio & CD function. Help please, I would like to access all of the features my "new" car has to offer. Thank you. 1 Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted May 8, 2015 Share Posted May 8, 2015 Hi Aggiswaggi, Congrats on your new-to-you Fusion! Generally, if you press the PHONE button and NO PHONE appears on the screen, it means SYNC is not an included feature on the vehicle. I can take a look at your window stick to verify this. Shoot me a private message with your VIN and I'll take a look. Rebecca 1 Quote Link to comment Share on other sites More sharing options...
8611 Posted June 13, 2015 Share Posted June 13, 2015 Rebecca can the sync feature be added to this vehicle easily. 0 Quote Link to comment Share on other sites More sharing options...
thefoeyouknow Posted June 15, 2015 Share Posted June 15, 2015 Your SYNC system is locked up. If you have a USB port, you HAVE SYNC, don't listen to the forum robot. Disconnect the battery, wait 5 minutes or so, then reconnect. Should be good as new. 0 Quote Link to comment Share on other sites More sharing options...
BlkDrivr Posted June 15, 2015 Share Posted June 15, 2015 It will have "No Phone" until you pair you mobile device with the system. Look in the SYNC packet that's with your owner's manual for step by step instructions. 0 Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted June 16, 2015 Share Posted June 16, 2015 Rebecca can the sync feature be added to this vehicle easily. Hi 8611, SYNC isn't a feature that can be added after manufacture. I can check to see if your vehicle is equipped with SYNC; send your VIN in a PM. Whitney 0 Quote Link to comment Share on other sites More sharing options...
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