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2013 FFH Remote Start Climate Greyed out


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Like some other users here I noticed today that the Climate Control options on my 2013 Ford Fusion (mine's a hybrid, not sure if that matters) are all greyed out.

 

I recently took the car in for one of the recalls for some sort of flash and honestly I'm not sure if that's what changed the options to grey and unavilable or not.

 

Now that it's getting colder I noticed that when I used the remote start the seats arne't warm and the front and rear defrosters weren't on and when I tried to change the setting everything was grey :(

 

From what I've read I suppose that I'll need to take it into the dealership and printing out someting that says:

 

Remote Start options greyed out from research I have found 3 possible solutions

3 possible solutions.

TSB 13-05-28
TSB 13-4-4

Or update the instrument cluster.

If these don't work then the tech needs to go through the remote start enable process and recheck for the cluster enable not being set in Module Programming/Programmable Parameters on IDS There are 2 parameters that must be set, along with equipment flags. Often a tech that doesn't do lots of these will only enable one, because he doesn't expect there to be multiple.

 

 

Anyone have any other suggestions? Not looking forward to yet another day without my car :(

 

Thanks

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Like some other users here I noticed today that the Climate Control options on my 2013 Ford Fusion (mine's a hybrid, not sure if that matters) are all greyed out.

 

I recently took the car in for one of the recalls for some sort of flash and honestly I'm not sure if that's what changed the options to grey and unavilable or not.

 

Now that it's getting colder I noticed that when I used the remote start the seats arne't warm and the front and rear defrosters weren't on and when I tried to change the setting everything was grey :(

 

From what I've read I suppose that I'll need to take it into the dealership...

Hi netsurf121,

 

Heading to your dealer is a great first step. Once you have an appointment set up, please let me know, along with your mileage.

 

Meagan

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