Mielikki Posted March 28, 2016 Share Posted March 28, 2016 I'm seeing some funny behavior with my iPhone 6SPlus plugged into the USB port. It plays fine, but when the system finished indexing and setting the voice commands, if you are in the Entertainment screen, the bottom left keeps switching back and forth from "iPhone Detected" to "Voice Commands Available". It will do this constantly. Could it be a bad cable? Anyone else experienced this? 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted March 28, 2016 Share Posted March 28, 2016 Could be. Easy enough to swap the cable. Could also be the phone or USB port 0 Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted March 29, 2016 Share Posted March 29, 2016 I'm seeing some funny behavior with my iPhone 6SPlus plugged into the USB port. It plays fine, but when the system finished indexing and setting the voice commands, if you are in the Entertainment screen, the bottom left keeps switching back and forth from "iPhone Detected" to "Voice Commands Available". It will do this constantly. Could it be a bad cable? Anyone else experienced this? Hi Mielikki, Have you been able to try another USB cable? Let me know, and I'll assist. Shaay 0 Quote Link to comment Share on other sites More sharing options...
Mielikki Posted March 30, 2016 Author Share Posted March 30, 2016 I have tried it with two cables and in each of the USB ports. I have a loaner 2016 Fusion with the tech package today, as they are trying to diagnose a high speed rattle in the rear door of my car. I will see if it does the same thing. 0 Quote Link to comment Share on other sites More sharing options...
Mielikki Posted March 31, 2016 Author Share Posted March 31, 2016 I can confirm it does not do the rapid flashing back and forth between iPhone Detected and Voice Commands Available on the 2016 loaner with the original cable. I guess it is something odd in my MyFord Touch interface. 0 Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted March 31, 2016 Share Posted March 31, 2016 Thanks for the updates, Mielikki. I suggest trying a master reset: http://owner.ford.com/how-tos/sync-technology/myford-touch/settings/how-to-perform-a-master-reset.html Shaay 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted March 31, 2016 Share Posted March 31, 2016 Could just be a flaky usb port. 0 Quote Link to comment Share on other sites More sharing options...
Mielikki Posted March 31, 2016 Author Share Posted March 31, 2016 akirby, I did try both ports in the console. But it could be the connection from them. I'll try the master reset when I get it back from the dealer. 0 Quote Link to comment Share on other sites More sharing options...
Mielikki Posted April 5, 2016 Author Share Posted April 5, 2016 Master reset seems to have helped. The text is gone now from the lower left when the Entertainment panel is selected. I do wish Ford had provided a way to reboot the full Sync system without a master reset or pulling the battery cable. 0 Quote Link to comment Share on other sites More sharing options...
akirby Posted April 5, 2016 Share Posted April 5, 2016 Master reset seems to have helped. The text is gone now from the lower left when the Entertainment panel is selected. I do wish Ford had provided a way to reboot the full Sync system without a master reset or pulling the battery cable. There used to be a way to do it with a special reboot program on a usb drive. One of the guys over on the Edge forum found it back when MFT was so terrible on the 2011/2012 Edge. Try googling it. 0 Quote Link to comment Share on other sites More sharing options...
Mielikki Posted April 8, 2016 Author Share Posted April 8, 2016 Thanks akirby. I'll look for it. The master reset doesn't solve it permanently, as it has today come back to doing what I described in the first post. And with a different cable as well. It is mildly distracting as I can keep seeing a flicker of movement in my peripheral vision. I end up putting it back to the four panel Home screen, but then I lose access to the pause button. 0 Quote Link to comment Share on other sites More sharing options...
iamcdn Posted April 8, 2016 Share Posted April 8, 2016 You can use the mute button on your steering wheel, that acts as a pause as well 0 Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted April 8, 2016 Share Posted April 8, 2016 Thanks akirby. I'll look for it. The master reset doesn't solve it permanently, as it has today come back to doing what I described in the first post. And with a different cable as well. It is mildly distracting as I can keep seeing a flicker of movement in my peripheral vision. I end up putting it back to the four panel Home screen, but then I lose access to the pause button. Please check your Owner account for updates: https://owner.ford.com/tools/account/how-tos/keep-your-sync-up-to-date.html Ifyou have the most current version and this issue continues, I recommend going to the dealer. Keep me in the loop. Shaay 0 Quote Link to comment Share on other sites More sharing options...
TitaniumJustin Posted May 29, 2017 Share Posted May 29, 2017 Hey Mielikki, so what was the issue high speed rattle? My '14 Titanium EB has the same rattle at the same speeds and would love to hear what the solution was. 0 Quote Link to comment Share on other sites More sharing options...
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