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'Potentially loose' steering wheel triggers Ford recall of 1.4 million cars


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Ford Motor said Wednesday that it is issuing a safety recall for the 2014 through 2018 model-year Ford Fusion and Lincoln MKZ sedans.

The recall comes after officials discovered that the cars have "potentially loose steering wheel bolts that could result in a steering wheel detaching from the steering column," Ford said in a statement.

 

https://www.usatoday.com/story/money/cars/2018/03/14/ford-recall-fusion-lincoln-mkz-steering-wheel/423395002/

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Here are the 'Cliff Notes' version:

 

Select 2014-18 Ford Fusion and Lincoln MKZ vehicles for loose steering wheel bolts that could lead to a steering wheel detaching from steering column

Ford is issuing a safety recall in North America for approximately 1.3 million 2014-18 Ford Fusion and Lincoln MKZ vehicles for potentially loose steering wheel bolts that could result in a steering wheel detaching from the steering column.

In affected vehicles, the steering wheel bolt may not maintain torque, allowing the bolt to loosen over time, and if not serviced, a steering wheel could potentially detach and lead to a loss of steering control and increased risk of a crash.

 

Ford is aware of two accidents with one injury allegedly related to this condition.

 

Affected vehicles include:

  • 2014-17 Ford Fusion vehicles built at Flat Rock Assembly Plant, Aug. 6, 2013 to Feb. 29, 2016
  • 2014-18 Ford Fusion vehicles built at Hermosillo Assembly Plant, July 25, 2013 to March 5, 2018
  • 2014-18 Lincoln MKZ vehicles built at Hermosillo Assembly Plant, July 25, 2013 to March 5, 2018

The recall involves approximately 1,378,637 vehicles in North America with 1,301,986 in the United States and federalized territories, 62,479 in Canada and 14,172 in Mexico. The Ford reference number for this recall is 18S08.

 

Dealers will replace the steering wheel bolt on the vehicle with a longer bolt with more robust thread engagement and larger nylon patch placed properly for proper torque retention— at no cost to customers.

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So everywhere it says bolt, as in singular.  Being that, it has to be the bolt on the pinch joint where the column splines into the rack- commonly pulled when dropping the subframe.  If that is the case I don't see why this can't be done during an oil change.

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3 hours ago, andyross said:

I think it's the bolt that holds the steering wheel onto the column.

I agree.  Here's an interesting video,  from 2017, of a Fusion with a loose steering wheel.  I can't believe they use this arrangement.  There used to be a nut and a splined shaft.  You needed the force exerted by a wheel puller to get the wheel off!  Jeez! 

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8 hours ago, drolds1 said:

I agree.  Here's an interesting video,  from 2017, of a Fusion with a loose steering wheel.  I can't believe they use this arrangement.  There used to be a nut and a splined shaft.  You needed the force exerted by a wheel puller to get the wheel off!  Jeez! 

 

So to summarize, if you are handy and you have a loose steering wheel, you can take off the airbag, put new red Loctite on the nut, and tighten to 35 ft-lbs or more in a pinch. But it's probably just as worthwhile to get the longer bolt from the dealer or take it in.

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14 hours ago, FusionDiffusion said:

 

So to summarize, if you are handy and you have a loose steering wheel, you can take off the airbag, put new red Loctite on the nut, and tighten to 35 ft-lbs or more in a pinch. But it's probably just as worthwhile to get the longer bolt from the dealer or take it in.

Probably but, yeah, the fix is more reassuring.  They're using a longer bolt with a more aggressive thread pattern and a nylon insert.  I'm sure some thread locker will be properly applied this time too.

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  Talked to my local dealer yesterday regarding this recall. The service department is frustrated as I was told Ford had sent them only 4 of the new bolts. The comment was made that they have hundreds of Fusions on the lot they can't sell because of the recall and no information from Ford on when the parts will arrive. They have no answers for the owners who call wanting their cars fixed. 

   This situation with recall parts reminds me of the problems with getting the airbags recalled in my old Honda, took almost a year to get both done.....

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On 3/16/2018 at 7:52 PM, FusionDiffusion said:

 

So to summarize, if you are handy and you have a loose steering wheel, you can take off the airbag, put new red Loctite on the nut, and tighten to 35 ft-lbs or more in a pinch. But it's probably just as worthwhile to get the longer bolt from the dealer or take it in.

If you fix it yourself, Ford won't have a record the repair was made and the recall was completed. My motto is: the first oil change, if it's under warranty, or part of a recall, take it to the dealership.

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Took my 2015 fusion in for passenger air bag indicator going off and on with a passenger in the seat. Service writer commented they had just received some of the bolts and he would secure one for my car. At least that was resolved and wife is happier. She still prefers to drive the expedition. 

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On 3/29/2018 at 7:23 PM, timwil56 said:

Took it in Wednesday and it took and agonizing 3 hours. My guess, they took it from me, but let it sit until the paying jobs were completed.

A warranty job is a paying job. The dealer submits the claim to Ford, who is the customer in this sense, and they pay the claim like any other repair job. Recalls can actually be quite lucrative for dealers, as this is guaranteed income from a predetermined number of cars that the dealer knows will come into the service department. 

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