Door Locks

[sah]

Hello:

 

I have  a 2014 Ford Fusion Eco.  I am unable to get the left rear door to lock.  I have tried using both the key fob & the the door lock button on

the drivers door - but neither get the rear left door to lock. 

 

Prior to this happening, we were having trouble getting the right rear door to unlock

with the key fob.  After pressing the door lock button on the passenger door several times the right rear door finally unlocked.

 

[sah]

Update:......

 

I finally got the left rear door lock to engage!  I'm not sure how, I played with the door lock button's on both the driver & passenger door,

I started the car several times, & I pressed both the lock/unlock buttons on the key fob several times.

 

I have no idea which of the above got the left rear door lock to work - but, I did notice not hearing any clicking sound when the lock was

not working.

 

I'm guessing this problem will likely re-occur tomorrow when we use the car.

 

I am waiting for the Recall Notice for the steering wheel problem, when I take the car in for the recall.  I will have them deal with the lock/unlock

problem -  but, until I get the car to the dealer - I still have to deal with the lock problem - UGH!!

 

[sah]

Is there a method of adjusting the settings so that only the drivers & passenger locks/unlocks with the key fob or door controls?

This would help us till we get to the dealer

[drolds1]

You can set it to unlock only the driver's door when when you press the button on the fob.  The procedure is in the OM:

Quote

Press and hold both the lock and unlock buttons on the remote control for three seconds to change between driver door or all doors unlock mode. The turn signals will flash twice to indicate a change to the unlocking mode. Driver door unlock mode will only unlock the driver door when the unlock button is pressed once. All door unlock mode will unlock all doors with one press of the unlock button. The unlocking mode applies to the remote control, keyless entry keypad and intelligent access. You can also change the mode in the information display. See  General Information.

 

You can't change the settings for the door-mounted controls.

 

[sah]

9 hours ago, drolds1 said:

You can set it to unlock only the driver's door when when you press the button on the fob.  The procedure is in the OM:

 

You can't change the settings for the door-mounted controls.

 

9 hours ago, drolds1 said:

drolds 1 - Thanks much for your reply.  Once the adjustment is made, can the other doors still be unlocked by pulling on the inside door handles?   Is there anyway to manually lock/unlock the back doors?   I think I remember seeing the drivers door only adjustment in the information display when I was "play" last night.

 

[sah]

Update.......

 

I found the manual lock for the exterior door handle, with the door opened, it is located on the side of the door - it is a small black "flat screwdriver type) head

it get turned to lock the exterior door handle.  There is also a white (child safety) manual lock for the interior.

 

Also, I changed the remote lock control to Drivers door, however - I found that one click locks/unlocks the drivers door - but, two clicks unlocks the passenger

door or both the driver & passenger door.   I was very surprised to find that two clicks would lock/unlock the passenger door as I thought changing the remote

lock control was either drivers door or all doors, as the back doors remained locked.

[drolds1]

It is supposed to unlock the other 3 doors on the 2nd click.  This sounds like part of the problem you're having.

[sah]

5 hours ago, drolds1 said:

It is supposed to unlock the other 3 doors on the 2nd click.  This sounds like part of the problem you're having.

 

Then why does the information panel say - Driver's Door or All Door's?  If you select Driver's Door, then shouldn't it only open

the drivers door (regardless of the # of clicks)?    I guess I will manually lock the rear right door as well - until I get to the dealer.

I just wish the steering wheel recall notice would arrive already so I could get this stuff over with!

[drolds1]

Per above:

Quote

Driver door unlock mode will only unlock the driver door when the unlock button is pressed once.

It doesn't say that the other 3 door will never unlock in driver's door mode.  All it's telling you is that one push will unlock just the driver's door.  Just click once.  If all you want to unlock is the driver's door, then why click a second time?  It does what you want.

[sah]

5 hours ago, drolds1 said:

Per above:

It doesn't say that the other 3 door will never unlock in driver's door mode.  All it's telling you is that one push will unlock just the driver's door.  Just click once.  If all you want to unlock is the driver's door, then why click a second time?  It does what you want.

 

It also doesn't say that they will unlock.  So being there are 2 choices and I select Drivers Door - what information is there (other then here or the OM) that tells me about the 2 clicks for the other doors?   There should be a notation in the information panel (next to the Driver Door selection) (2-click for all doors).

[akirby]

Why do you need information anywhere other than the owner’s manual?    It’s there for exactly that purpose.   If you can’t be bothered to read it to see how a specific feature works then you shouldn’t complain about it.

[sah]

6 hours ago, akirby said:

Why do you need information anywhere other than the owner’s manual?    It’s there for exactly that purpose.   If you can’t be bothered to read it to see how a specific feature works then you shouldn’t complain about it.

 

When the door locks stop working in the middle of the night and the frustration sets in - there is not much patience or thought to look through the OM,

being there is an information panel, the simplest of information such as the door locks should be there, so many hi tech devices & and it's the door locks that are the problem!!

 

[sah]

9 hours ago, akirby said:

Why do you need information anywhere other than the owner’s manual?    It’s there for exactly that purpose.   If you can’t be bothered to read it to see how a specific feature works then you shouldn’t complain about it.

 

    I never stated at anytime that I did not try the OM, so please do not just assume that I did'nt.  But in any case I really do not understand your emphasis

   on the OM, as a moderator you should be aware how troublesome looking for a specific problem in the OM can be.  Also, I see many posts by others

   with issues that are likely addressed in the OM, but post here to get input from other owners & presumably experts.  

 

   I am also not sure why you are criticizing me for coming here looking for assistance, when in fact that it what this forum is supposed to be for - sharing      knowledge with others who have experienced similar issues.

  

 

[NCEcoBoost]

You can take your car to the dealer for the steering wheel bolt problem beginning the week of the 16th.  Just go to your FordOwner site and print out the recall notice from there.  I tried unsuccessfully to schedule an appt for this week or next but those weeks were blacked out.  Which means parts probably won't be in until the 16th, so I'm going in on the 17th.

[sah]

1 hour ago, NCEcoBoost said:

You can take your car to the dealer for the steering wheel bolt problem beginning the week of the 16th.  Just go to your FordOwner site and print out the recall notice from there.  I tried unsuccessfully to schedule an appt for this week or next but those weeks were blacked out.  Which means parts probably won't be in until the 16th, so I'm going in on the 17th.

 

Thanks much for bringing this to my attention.  I just spoke with the dealer, and indeed they said they were just informed (recently) that this was an option.

I let them know about the door locks problem and that I would need a loaner - so now I have to wait for a call-back to arrange a loaner.

[NCEcoBoost]

Be aware that, for some unknown reason, the Ford Owner site is acting up today.  I can log in, but then my home page never appears.  Not uncommon, unfortunately.  It's a testy site.

[akirby]

16 hours ago, sah said:

 

    I never stated at anytime that I did not try the OM, so please do not just assume that I did'nt.  But in any case I really do not understand your emphasis

   on the OM, as a moderator you should be aware how troublesome looking for a specific problem in the OM can be.  Also, I see many posts by others

   with issues that are likely addressed in the OM, but post here to get input from other owners & presumably experts.  

 

   I am also not sure why you are criticizing me for coming here looking for assistance, when in fact that it what this forum is supposed to be for - sharing      knowledge with others who have experienced similar issues.

  

 

 

You said “what information is there that tells you that if you set the option to driver’s door only that the 2nd click would unlock all the doors.”  Implying there should be added info in the menu option.    I was simply pointing out that this detailed information about how that feature works is described in the OM which is something that the owner should already know by browsing the OM when you first get the vehicle.   Or by doing a simple PDF word search.   If you choose not to read the OM and understand how that feature works then you shouldn’t complain about it not being clear.

 

I understand there are times when something isn’t clear or you have additional questions about something that the OM doesn’t describe.

 

This is not one of those cases.

[sah]

2 hours ago, akirby said:

 

You said “what information is there that tells you that if you set the option to driver’s door only that the 2nd click would unlock all the doors.”  Implying there should be added info in the menu option.    I was simply pointing out that this detailed information about how that feature works is described in the OM which is something that the owner should already know by browsing the OM when you first get the vehicle.   Or by doing a simple PDF word search.   If you choose not to read the OM and understand how that feature works then you shouldn’t complain about it not being clear.

 

I understand there are times when something isn’t clear or you have additional questions about something that the OM doesn’t describe.

 

This is not one of those cases.

 

You seem very quick on judging me without knowing all the facts - I did try looking in the OM, but at 10:p.m after a very long day, it was cold & nasty out and

I just did not have the patience to continue looking through the OM.  It was after I continued to play with the door lock control that the problem finally got rectified.   And my wife & I did spend a great deal of time reviewing the OM when we first purchased the car - that was over 4 years ago - and I'm sorry but our memories are just not that good, nor should they have to be to remember this stuff.

 

You keep stating if we choose not to read the OM - implying that you already know that we did not look at the OM - which is just wrong!

 

I have in the last day or so, re-reviewed the OM - and yes, I do now see where it talks about the door locks and the remote.  You should also be

aware that since we purchased the Fusion, we have had it to the dealers servicing 5-times within the first 6 months for the same gas tank issue

and on the 5th visit I bought them the Technical Service Bulletin which I found doing a online search, and for which they were not even aware of

when I complained to the service advisor & then to the service manager - the reply I received was that it was "an oversight"

 

There have been several other issues involving - stalling (among others).  So, all in all frustration has been a big issue.  That is why patience grows

very short when the door locks don't lock.

 

Please stop judging me on not choosing to read the OM, and instead - please give some thought that just maybe there might have been circumstances

in which the OM might not have been either any help or enough help both in the environment or conditions I was in.

 

 

 

[akirby]

Ok, let’s try this one more time.   I wasn’t complaining about you not reading the OM.   

 

You were complaining that Ford didn’t do a good job documenting how it worked.   But they did.  It’s explained in the owner’s manual where it should be explained.     Therefore there is nothing for you to complain about.

[sah]

1 hour ago, akirby said:

Ok, let’s try this one more time.   I wasn’t complaining about you not reading the OM.   

     "Why do you need information anywhere other than the owner’s manual?    It’s there for exactly that purpose.   If you can’t be bothered to read it to see  how a specific feature works then you shouldn’t complain about it."     What do you call this, if not a complaint???

1 hour ago, akirby said:

 

You were complaining that Ford didn’t do a good job documenting how it worked.   But they did.  It’s explained in the owner’s manual where it should be explained.     Therefore there is nothing for you to complain about.

 

   You just don't get it do you?  I have explained to you that is was difficult to find the information in the OM.  Wither the information is in the OM is not the point, what is the point is that under the conditions at the time I needed the information (rather then trying to remember the information under a stressful situation, as well as trying to figure it out in the car)   Perhaps if the door locks worked correctly as with several other issues this would be a mute conversation - and yes, I know nothing is perfect, but until all this electronic stuff came along, there were many less issues.   One thing that would help

is if owners Manuel where set-up with that talking system - that way on a lighted dashboard you could just push a lighted button make a selection from the screen and read it or have it talked to you.

 

[akirby]

So to be clear, what you want is a big flashing sign in the dash that says “when you select Driver’s door only for this option then pressing the button on the remote a second time will unlock all the doors” and also have it read to you out loud in case you don’t remember it from the owner’s manual.

 

All for an option that almost everyone sets once and never touches again.

 

I’m truly sorry you had problems with your vehicle but your drama is a bit over the top.   Again.

[sah]

29 minutes ago, akirby said:

So to be clear, what you want is a big flashing sign in the dash that says “when you select Driver’s door only for this option then pressing the button on the remote a second time will unlock all the doors” and also have it read to you out loud in case you don’t remember it from the owner’s manual.

 

All for an option that almost everyone sets once and never touches again.

 

I’m truly sorry you had problems with your vehicle but your drama is a bit over the top.   Again.

What is the point - I only wish I could set it once and never touch it again, it the the case then there would be no issues.  I think you have some nerve to

make judgement on my so called "drama"  You are very quick to criticize,   And NO I'm not talking about a big flashing sign, if you would stop with your sarcasm - and instead think for just a minute you would realize I'm talking about supplying a CD/DVD with the OM on it that could be put into the CD player and be able to be looked at on the dash screen.   By programing the radio buttons or arrow buttons the information could then be seen on a lighted screen

and magnified if required - that is what I'm talking about.    And by the way if everything/options all worked correctly all the time.............

 

Do you work for Ford?  It sure does seem like to put a whole lot of effort of coming to the defense of there OM and ridicule those who have issues

using it.   Why is it so hard for you to understand, that most people have a very busy life style and just do not have a whole lot of time to learn ALL the

various functions of their vehicle - YES - it would be absolutely wonderful to LEARN everything and to REMEMBER everything - but here is reality.

 

 

 

[drolds1]

This is getting out of hand.  You asked if there was a way to just unlock the driver's door and that question was answered.  You the proceeded to make an issue out of something isn't an issue to anyone else but you.  In the 13 years that this forum has been in existence, no one has complained that there should be a notice displayed in the car that a second push will unlock the other doors. That's because no notice is needed.  Aside from the fact that it's in the OM, sheer logic would dictate that if one push unlocks the driver's door, another push will unlock the other 3.  The whole point of a remote key fob is to unlock the car.  Do you think they'd furnish a fob that unlocked just the driver's door?  What sense would that make?  Would other passengers have to stand in the rain while the driver unlocks the door and has to push the inside control to let passengers in?   

 

I don't remember everything in my 400-page OM either.  When I don't, I look it up in the online manual or the paper copy.

 

This is a non-issue, IMO and the discussion has gone far beyond reason.  It's on the cusp of being closed to further discussion.

[NCEcoBoost]

I have read my 500 page+ OM ('17 Fusion) AT LEAST 6 times, from front to back, because new cars are COMPLICATED.  And I keep it nearby for reference (I have a second copy IN the car).

I remember reading the door lock thing the first read through and it was VERY simple to understand.  Works just like my last car, which was 13 years old at the time of trade.

Its an industry standard way of door lock operation.  Sorry, sah, I have to agree with your critics.  It's a non-issue.

[sah]

I am really sorry to hear that so many feel that this is a non-issue.  The defective door locks should not be happening in the first place, and that

is a BIG issue, especially if there are children in the back seat and you are unable to unlock the back doors quickly!

 

My last word on this is that other manufactures provide the OM on a CD that you can use in the vehicle - why not Ford!

 

I will not bother anyone again with this issue - Thank you all for your time!