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SYNC issue with iPhone and Siri


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I have the 2013 Fusion and iPhone 7. I upgrade to the latest version of SYNC with MyFord (NOT MyFord Touch), and the Siri functionality was broken in this release. It makes it a bit of a pain as siri used to just come right through the speakers before but now, I have to mess with iphone settings in order to get siri to work... which saves me from interacting with my phone while driving.

 

Anybody else have this issue? I was told by the Sync team at Ford that this was intended but I would love to roll back if possible.

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  • 2 weeks later...

Is it version 4.6 that you have now?

 

The same thing happened to me on both my 2013 Edge and 2011 Mariner.  It is possible to roll back but you must have the old downloaded files.  I rolled back both my vehicles to 4.4 with no problems.  Though, Ford will tell you that it is not possible to roll back.

 

If you have the old files then give it a try.  If not, you may be able to find them online somewhere.  I have the 4.4 files for the 2013 Edge with My Ford.  Cannot guarantee it will work with the Fusion.  I'd share the files with you if you want them, but using it is at your own risk.

Edited by alcohenusa
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Thanks a bunch! I wasn’t sure if that was an option still or not. I’ll have to try and find the files online. I’m not sure what could happen if I use your files, so I’m not going to risk it as of now :P

 

thanks again :)

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Well, I didn’t have any luck finding the proper files. Can you share the v4.4 files you mentioned?

 

i did find one article saying Sync is Sync and it doesn’t change vehicle to vehicle. Just Sync version style. 

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  • 4 weeks later...
On 6/14/2018 at 8:32 PM, alcohenusa said:

How do you want me to get the files to you?

 

probably would be best to use the ones from the 2013 Edge.

Well, it said installation failed. :( maybe the version is incompatible?

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Sorry to hear that. Those are the same files I used for my 2013 Edge.  I guess you could try a master reset before trying again. Of course, if it fails you deleted all your settings for nothing.  I had installed 4.6 to get the reboot function, but trading the siri functionality for that was not worth it.

 

 

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  • 5 months later...

In my 2012 Fusion I was able to downgrade from 4.6 to 4.4. With 4.6 I lost my ability to use the Mic in Android Auto to do commands. I wanted to update to turn off the 911 assist prompt and not automatically selecting last input method if it was Bluetooth. 4.6 did all that, but broke voice commands.

 

I googled for the Sync 4.4 files and found them. Only issue I have now is that my car says "bluedooth audio" which is annoying but functionally much better.

 

I am not sure which one I used

  • DR3T-14D544-AG (probably 4.6)
  • FJ5T-14D544-AB
  • DR3T-14D544-AF (looking at the revision AF versus AG for above, this is probably what you need).
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6 hours ago, bangster said:

In my 2012 Fusion I was able to downgrade from 4.6 to 4.4. With 4.6 I lost my ability to use the Mic in Android Auto to do commands. I wanted to update to turn off the 911 assist prompt and not automatically selecting last input method if it was Bluetooth. 4.6 did all that, but broke voice commands.

 

I googled for the Sync 4.4 files and found them. Only issue I have now is that my car says "bluedooth audio" which is annoying but functionally much better.

 

I am not sure which one I used

  • DR3T-14D544-AG (probably 4.6)
  • FJ5T-14D544-AB
  • DR3T-14D544-AF (looking at the revision AF versus AG for above, this is probably what you need).

 

Yeah I agree with that for sure. My annoyance with the Bluetooth Audio text on the screen is far less than not being able to use my phone's assistant to help me with things while I'm driving because Sync is useless.

 

I've tried to google for the files many times and had no luck unfortunately

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Update from the downgrade B)

When I initially had 4.4, streaming audio over bluetooth would just show "Bluetooth Audio" on the screen. Upgrading to 4.6 seemed to solve that and show the actual Artist and Track Name, podcast info, youtube info, etc. 

 

After downgrading with the files I posted the link for, it is showing the proper text information on the screen when streaming bluetooth and as mentioned before, my Siri activation via the Home button is working great!

 

Only downside, is the "bluedooth" speech issue, which I don't remember having with my initial version of 4.4. LOL

 

It's interesting to me that different vehicles using the "same" sync version, have their own quirks.

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  • 3 years later...
On 12/11/2018 at 7:26 PM, mvan231 said:

I was able to get the Edge files to work! I just tried it again today and after two installation attempts, it worked!

 

Thanks again to alcohenusa for providing the files!

 

https://www.dropbox.com/s/wplrmwgr0xrk46f/A C - Gen1v441buildEE309Fupdatefromv421FpackageRev2.zip?dl=0

BRO! You save my life in 2022. This file works on my Fiesta 2016.

 

Version that i had: DG1T-14D544-AE

New Version with your files: FJ5T-14D544-AB

 

Thanks a Lot

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1 hour ago, JuanGonzalez said:

BRO! You save my life in 2022. This file works on my Fiesta 2016.

 

Version that i had: DG1T-14D544-AE

New Version with your files: FJ5T-14D544-AB

 

Thanks a Lot

So glad to have been able to lend a "hand"! It's amazing being able to use the info in forums like this and get stuff working properly / better. ? 

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