sah Posted April 14, 2019 Share Posted April 14, 2019 Once again - just about a year to date, now the driver's door electronic (key fob) lock is failing. A year ago it was the left rear door with the driver's door being intermittent. Now it's just the driver's door. I do have an extended warranty. The car will be 6 years old in June and now has 39,400 miles. So, now I have to lock the driver's door manually and then put the window's down (with the key fob) to reach in to pull the inside handle to open the door. Is there any adjustment, to only put down the driver's window with the key fob? Last I spoke with Tower Ford they had no loaner cars as they had reached the 5,000 mile mark - they were waiting for "new" loaner's. 0 Quote Link to comment Share on other sites More sharing options...
sah Posted April 15, 2019 Author Share Posted April 15, 2019 This morning I found that I can unlock the driver's door with the key fob, but I do have to lock it manually. I also found that the door solenoid is not available (which was the problem last time) it has to be special ordered. The soonest Tower Ford would have a loaner available is May 13th, my Premier Extended would pay $30 per day for a rental - but we all know there would be add on taxes to that $30. 0 Quote Link to comment Share on other sites More sharing options...
bangster Posted April 15, 2019 Share Posted April 15, 2019 So they can't diagnose it in a session, order the part and then have you return to get it replaced? Since you found you can unlock it after manually locking it, seems like they wouldn't need to keep it all those days and give you a loaner, and generally they have lower prices for rentals (I had a rental that was $18 a day, they paid for it for 2 weeks, I was able to extend it for a week at their rate). 0 Quote Link to comment Share on other sites More sharing options...
sah Posted April 15, 2019 Author Share Posted April 15, 2019 5 hours ago, bangster said: So they can't diagnose it in a session, order the part and then have you return to get it replaced? Since you found you can unlock it after manually locking it, seems like they wouldn't need to keep it all those days and give you a loaner, and generally they have lower prices for rentals (I had a rental that was $18 a day, they paid for it for 2 weeks, I was able to extend it for a week at their rate). I have previously learned that if I wait while they diagnose the problem, I get stuck there for several hours - Even when I make an appointment I usually takes them well over an hour just to get to my car (left over work from the day before). They use Enterprise and the cheapest rate for an economy car is $36.95+taxes. It would be grate to get a rental for $18 a day - the rates must have to do with location. If I were to have it diagnosed and then bring it back - then I would have to schedule a 2nd loaner, as the wait time for getting it done would be another several hours. 0 Quote Link to comment Share on other sites More sharing options...
sah Posted April 17, 2019 Author Share Posted April 17, 2019 I spoke with the service dept. (Tower Ford) a short while ago. I was informed that they would not get paid by Ford to take apart the door twice: once to diagnose the problem, and a second time to install any parts one they arrive. They are putting me on the waiting list for a loaner should one become available sooner - but, I've made an appointment for May 13th, which is currently the first date for an available loaner. They just got 15 new loaners with 2 of them in bad accidents and many other customers. 0 Quote Link to comment Share on other sites More sharing options...
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