chixman64 Posted November 23, 2019 Share Posted November 23, 2019 So got my 2013 Ford Fusion 1.6 Turbo back from dealer. They state it is not the blower actuator or blend door actuator that is causing the problem with only cold air coming out of passenger side. State everything looks ok. Tested actuators ok. They stated something about there is a door that runs off of a door that runs off a door inside that may not be closing. They say it is the entire Plenum that is broke and needs replacement. Gave me part # EG9Z19B555H Replacement cost $2700. Said whole dash needs to come out and it is a 15 hour job. Just want to know your thoughts? 0 Quote Link to comment Share on other sites More sharing options...
eGuru Posted November 23, 2019 Share Posted November 23, 2019 Does your HVAC controller allow you to set different passenger and driver side temperatures? 0 Quote Link to comment Share on other sites More sharing options...
chixman64 Posted November 23, 2019 Author Share Posted November 23, 2019 Yes. It is dual control. Different digital temperatures for each side. 0 Quote Link to comment Share on other sites More sharing options...
eGuru Posted November 23, 2019 Share Posted November 23, 2019 3 hours ago, chixman64 said: Yes. It is dual control. Different digital temperatures for each side. I think you should verify that the passenger side blend door actuator is responding to the HVAC controller before spending 2700USD for a whole new plenum assembly. I believe you should be able to see the passenger blend door actuator if you remove the glove box door. If not visible through that opening, you should at least be able touch the end of the shaft and feel the actuator shaft rotate as you adjust the passenger side temperature. 0 Quote Link to comment Share on other sites More sharing options...
chixman64 Posted November 23, 2019 Author Share Posted November 23, 2019 It is rotating. I have already checked on that. Is there something else like maybe the temperature actuator. 0 Quote Link to comment Share on other sites More sharing options...
eGuru Posted November 24, 2019 Share Posted November 24, 2019 5 hours ago, chixman64 said: It is rotating. I have already checked on that. Is there something else like maybe the temperature actuator. The blend door actuator moves the damper that mixes the hot and cold air stream. Is that the item that you checked for rotation? I am not clear about your statement. 0 Quote Link to comment Share on other sites More sharing options...
chixman64 Posted November 24, 2019 Author Share Posted November 24, 2019 Yes. According to the schematic of the Plenum. Looks like there is 2 on each side. 1 is the blend door actuator and the other is for temperature. Dealer said seeing this plenum is sealed, there maybe more doors inside that blend cold and hot! And would need to replace the whole plenum. I looked and when turning the heat up and down, I can see the levers moving. 0 Quote Link to comment Share on other sites More sharing options...
eGuru Posted November 25, 2019 Share Posted November 25, 2019 The two actuators labeled as Item 3 are the blend door actuators. Item 4 is the mode door actuator. When you say you "see the levers moving", are you meaning the white drive shaft on passenger side Item 3? 0 Quote Link to comment Share on other sites More sharing options...
chixman64 Posted November 25, 2019 Author Share Posted November 25, 2019 I see the white levers behind the actuators that are labeled #6 moving when I change the temperature or modes? Does this mean the actuators are working? Does the shaft of the actuator go directly into the plenum to move the blend door? 0 Quote Link to comment Share on other sites More sharing options...
chixman64 Posted November 26, 2019 Author Share Posted November 26, 2019 Today I talked with my cousin, who by the way is a GM mechanic, and he had me put the phone next to the dash vents. After adjusting the temperature on both sides, he said the plenum and blend doors are working perfect. He then told me to pull the hoses off the heater core and flush it out. Guess what? I now have heat on both sides. Can’t believe he saved me $2700 over the phone and the Ford dealer failed to diagnose the issue by looking at the car. Will never take my car there again. 0 Quote Link to comment Share on other sites More sharing options...
eGuru Posted November 27, 2019 Share Posted November 27, 2019 Great, glad to hear that you were able to get your problem solved without spending a ridiculous amount. I was pretty much convinced that there are no extra internal doors in the plenum (which your Ford service people were speculating about). I had (a couple of years ago) an exploded view of the all the internals (not just the parts that show on the parts dealer site), but haven't been able to find it. So I can't offer the evidence that the dealer story was BS. Thanks for posting your resolution. 0 Quote Link to comment Share on other sites More sharing options...
tOkat Posted December 30, 2022 Share Posted December 30, 2022 On 11/27/2019 at 3:46 AM, chixman64 said: Today I talked with my cousin, who by the way is a GM mechanic, and he had me put the phone next to the dash vents. After adjusting the temperature on both sides, he said the plenum and blend doors are working perfect. He then told me to pull the hoses off the heater core and flush it out. Guess what? I now have heat on both sides. Can’t believe he saved me $2700 over the phone and the Ford dealer failed to diagnose the issue by looking at the car. Will never take my car there again. i had same problem , did same . its solved for some time, then the problem was same . so i have same problem and i cant find the answer. 0 Quote Link to comment Share on other sites More sharing options...
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