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Key not detected, intelligent access not working


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I have a 2013 Fusion titanium with intelligent access but that feature does not work it won’t detect me when I grab the door handle it won’t open the car for me I have to open it with the buttons on the key fob, when I get in the car and press brake pedal and push the bottom to start the car it says “no key detected”  I need to put the key on a cubby in center console to start the car.

the car is a rebuilt title with rear end damaged, i heard the antena for the key to be detected is on the rear end but I don’t know if that’s the part that I need to replace.

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3 hours ago, Kevin Hernandez said:

I have a 2013 Fusion titanium with intelligent access but that feature does not work it won’t detect me when I grab the door handle it won’t open the car for me I have to open it with the buttons on the key fob, when I get in the car and press brake pedal and push the bottom to start the car it says “no key detected”  I need to put the key on a cubby in center console to start the car.

the car is a rebuilt title with rear end damaged, i heard the antena for the key to be detected is on the rear end but I don’t know if that’s the part that I need to replace.

 

Hi Kevin. You do not mention whether you have a second fob and whether that one works? If yes, then it is a likely a problem with the one fob, and could be as simple as replacing the battery/batteries in the fob. You also do not mention how long you have owned the car or whether the Intelligent Access feature ever worked since you have owned the car.

 

So at this point, the first step would be to replace the battery/batteries in the fob. Instructions are in your Owners Manual. If you do not have your copy, you can download the PDF version here: https://www.fleet.ford.com/partsandservice/owner-manuals/

 

And if you do not have a second fob, you should purchase a second one and have it programmed to your car.

 

There is no way to internet diagnose whether this is an antenna problem. However, the no start condition would seem to say otherwise.

 

Let us know how you make out and good luck.

Edited by bbf2530
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3 hours ago, bbf2530 said:

 

Hi Kevin. You do not mention whether you have a second fob and whether that one works? If yes, then it is a likely a problem with the one fob, and could be as simple as replacing the battery/batteries in the fob. You also do not mention how long you have owned the car or whether the Intelligent Access feature ever worked since you have owned the car.

 

So at this point, the first step would be to replace the battery/batteries in the fob. Instructions are in your Owners Manual. If you do not have your copy, you can download the PDF version here: https://www.fleet.ford.com/partsandservice/owner-manuals/

 

And if you do not have a second fob, you should purchase a second one and have it programmed to your car.

 

There is no way to internet diagnose whether this is an antenna problem. However, the no start condition would seem to say otherwise.

 

Let us know how you make out and good luck.

I own the car since April 2019 the intelligent access didn’t work, I purchased the car with an original oem key fob, and I got another new key fob assuming that would fix the problem but no. Both key fobs have battery.

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2 hours ago, Kevin Hernandez said:

I own the car since April 2019 the intelligent access didn’t work, I purchased the car with an original oem key fob, and I got another new key fob assuming that would fix the problem but no. Both key fobs have battery.

 

Hi Kevin. Who programmed the new fob? When you purchased the new fob, did you have a Ford Dealer properly program both fobs to your car?

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13 hours ago, bbf2530 said:

 

Hi Kevin. Who programmed the new fob? When you purchased the new fob, did you have a Ford Dealer properly program both fobs to your car?

Didn’t went to a Ford dealership, a locksmith person programed my fusión key and when he saw it does not recognize the key inside or nearby the car it told me is not the key is something else because he programed spares keys for my mustang and Mazda with no problems, just the fusion, the only one that is push button start.

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