Updated Sync last night to 3.0??

[rn8849]

Hello everyone, I am new here and new to my 2018 Fusion, I bought it Tuesday. I updated Sync last night to version 3.0 build 19205 (iirc); this seems odd since others on here are talking about version 3.4, anyone have an explanation for that?

 

I noticed this morning that my tach seemed to be slightly to the left of where it was before and it no longer moves smoothly with the engine speed, it steps up and down, fine increments, but it is quite noticeable. I regret updating now. Perhaps another update may fix it?

 

Thanks in advance,

Gary

[bbf2530]

3 hours ago, rn8849 said:

Hello everyone, I am new here and new to my 2018 Fusion, I bought it Tuesday. I updated Sync last night to version 3.0 build 19205 (iirc); this seems odd since others on here are talking about version 3.4, anyone have an explanation for that?

 

I noticed this morning that my tach seemed to be slightly to the left of where it was before and it no longer moves smoothly with the engine speed, it steps up and down, fine increments, but it is quite noticeable. I regret updating now. Perhaps another update may fix it?

 

Thanks in advance,

Gary

 

Hi Gary. Welcome to the Ford Fusion Forum. I saw and answered your question over on the dedicated SYNC forum, so I coped and pasted my reply here too:

 

You got the latest update available for SYNC 3.0.  The explanation as to why you did not get an upgrade to SYNC 3.3 or 3.4 is that SYNC 3.0 can not be factory upgraded to those later versions.

 

As far as the tach issue: SYNC 3.0.19205 has been out for some time now and you are the first complaint I have seen about the tach behavior changing after an update.

 

Is your 2018 Fusion still within the 3 year/36,000 mile New Car Warranty? If yes, and you think there is an issue, make a service appointment to have it looked at. You can also contact Ford Customer Relations and let them know you feel you have a SYNC update issue. They should put you in contact with the SYNC Support Group.

 

All of that being said, there are third party websites and ways to upgrade SYNC 3.0 to SYNC 3.4. However, they are not factory accepted, will cause warranty coverage issues, can brick your system, and I do not recommend trying them.

 

Good luck.

Edited September 25, 2020 by bbf2530

[rn8849]

I contacted Ford Sync Support about it through their live chat. After some research they told me that the module needed to be reset and gave me a procedure for it. I followed the procedure and it seemed like I did it properly based the car's responses but, alas, it didn't help.

 

I also asked about why the 3.4 update was not available to me, they said the updates do not all go out to everyone at the same time and that I should check periodically.

 

Thank you for the advice to contact them... even though I didn't get what I hoped for, I now know that there is support and how to get in touch with them.

 

-Gary

[bbf2530]

4 hours ago, rn8849 said:

I contacted Ford Sync Support about it through their live chat. After some research they told me that the module needed to be reset and gave me a procedure for it. I followed the procedure and it seemed like I did it properly based the car's responses but, alas, it didn't help.

 

I also asked about why the 3.4 update was not available to me, they said the updates do not all go out to everyone at the same time and that I should check periodically.

 

Thank you for the advice to contact them... even though I didn't get what I hoped for, I now know that there is support and how to get in touch with them.

 

-Gary

 

 

Hi Gary. i am happy to hear you were able to resolve your issue.

 

As far as SYNC 4: Upgrading from SYNC 3 to SYNC 3.4 is not a matter of them being released to everyone on different time schedules. SYNC 3 can not be factory upgraded to SYNC 3.4. Ford has already publicly stated that SYNC 3 can not be upgraded to SYNC 3.4.

 

What you got from the Customer Service Rep is the standard answer when people ask about updates and upgrades, since they do not know if/when updates and upgrades may or even ever will be released. So they tell us they are "...released on various schedules and to check periodically". ?

 

I also have SYNC 3 in my 2018 MKZ. It is essentially a legacy product which may get periodic upgrades for a few more years until it is orphaned for SYNC 4. Same as te original SYNC. And the same will eventually occur with SYNC 3.3/3.4. All in the same general manner as Windows XP, Windows 7 etc, to make a loose analogy..

 

And SYNC 3.3/3.4 will not be up-gradable to SYNC 4 at all, since the hardware and software are not compatible. It will be an entirely new system.

 

Hope this information helps and good luck.

 

 

Edited September 26, 2020 by bbf2530

[Multitask]

And yet I was able to update 2 units from 3.0 to 3.4, so it CAN be done.... but it's not factory, nor does Ford/Lincoln condone it.... but because it has been done, to me, that means that they looked into it and were able to do it....

 

Never say Never.... Bill Gates said that no one would ever need more than 640K for a PC.... Bzzzt

https://www.zdnet.com/article/top-10-worst-tech-predictions-of-all-time/#:~:text="No one will need more,to have said in 1981.

 

[bbf2530]

3 hours ago, Multitask said:

And yet I was able to update 2 units from 3.0 to 3.4, so it CAN be done.... but it's not factory, nor does Ford/Lincoln condone it.... but because it has been done, to me, that means that they looked into it and were able to do it....

 

Never say Never.... Bill Gates said that no one would ever need more than 640K for a PC.... Bzzzt

https://www.zdnet.com/article/top-10-worst-tech-predictions-of-all-time/#:~:text="No one will need more,to have said in 1981.

 

 

Yes, and yet my reply clearly states that SYNC 3.0 can not be factory upgraded to 3.4. That is the question Gary wanted an answer to.

And it is/will be the same case for SYNC 3/3.3/3.4 to SYNC 4. SYNC 3/3X versions will not be able to be factory upgraded to SYNC 4. Not a debatable subject, at least not for the neurotypical. "Bill Gates"? "Bzzzt"?  LOLOLOL

 

You have now posted the same fuzzy, incorrect SYNC information on multiple forums, along with incorrect battery information, leather seat information, insulting other members, etc etc. See the pattern? So how about you doing some research on the actual subject being discussed, instead of researching random quotes and tech articles from ~40 years ago. Or asking others to do your research for you, as you did on another forum tonight.

 

My reply on that other forum was exceedingly polite. I told you I was not looking for an argument. Instead of simply dropping it, you do your usual. Deciding to be disingenuous and dissemble once again (yes, we already know it is your way of doing things).

 

The third party SYNC 3.4 upgrade site has been discussed on this forum many times. It is not a secret. So if you are so high on the third party website you say you used (yet you and many of us have previously advised can "brick" the SYNC system and cause other issues), then provide the link to the site in your replies. Take a little ownership of your random thoughts.

 

I will not post it, since I am looking out for my fellow Lincoln MKZ Forum members. Everyone is free to modify their cars however they please. We simply need to keep the warranty ramifications in mind.

 

Reading is fundamental. And Google can be your friend if you actually look up the subject being discussed. So try to read more carefully and stop looking for ridiculous arguments.  Do you argue with yourself when no one else is around? It is becoming tiresome and bordering on simply being a troll. I am here to help people, not bicker and argue.

 

 

Edited September 26, 2020 by bbf2530

[Multitask]

And yet you decided to lash out and call names.... real grown up of you

I have said the word brick many times in my posts, andI always remind others that IF they do it they are own their own.... if I am in error, you are welcome to show me the listings...

I don't believe I have EVEN mentioned the other site, only others have.  As far as I'm concerned they are playing with fire.  But others get burned.

 

For the record, I do NOT condone this (hmm spell checker says it's right but does not look right), all I have said is that I have been successful in the upgrade/update 2 times before to 3.4 , this does not mean others have been as fortunate.  APIMs that no longer work at all or properly.

 

as has been asked.... I have stated my case,  nuff said.

[Multitask]

On 9/25/2020 at 1:53 PM, rn8849 said:

I contacted Ford Sync Support about it through their live chat. After some research they told me that the module needed to be reset and gave me a procedure for it. I followed the procedure and it seemed like I did it properly based the car's responses but, alas, it didn't help.

 

I also asked about why the 3.4 update was not available to me, they said the updates do not all go out to everyone at the same time and that I should check periodically.

 

Thank you for the advice to contact them... even though I didn't get what I hoped for, I now know that there is support and how to get in touch with them.

 

-Gary

 

You have to remember that they are not there for any possibilities, only what is known to them.  I would venture out that they only know what is told them.... read into that 'scripts'

I'm not going to get into the details of how some got 3.4.... but will say that Ford must have been "experimenting" with the idea and someone who had access to that knowledge spilled it....

 

Not all vehicles get the same updates.... and some never do.... I had a 2013 FFH that never got an update while I had it (about 2 years), and as far as I know still has not... but I don't own it anymore so it's hard to say.  I had swapped out the needed hardware so I could have Sync 3 (From Sync 2). my personal experience, you might have different results

[bbf2530]

3 hours ago, Multitask said:

And yet you decided to lash out and call names.... real grown up of you

I have said the word brick many times in my posts, andI always remind others that IF they do it they are own their own.... if I am in error, you are welcome to show me the listings...

I don't believe I have EVEN mentioned the other site, only others have.  As far as I'm concerned they are playing with fire.  But others get burned.

 

For the record, I do NOT condone this (hmm spell checker says it's right but does not look right), all I have said is that I have been successful in the upgrade/update 2 times before to 3.4 , this does not mean others have been as fortunate.  APIMs that no longer work at all or properly.

 

as has been asked.... I have stated my case,  nuff said.

 

Here you go again. More false flag arguments. What is the issue with your reading comprehension?  I have never stated you condone the third party, SYNC 3.0 to SYNC 3.4 update website/websites. It is not a point of contention, hasn't been, and personally, I don't care whether you condone them or not. I simply provide correct information. Even if you did, so what? Condoning or not condoning is an opinion you have a right to.

 

So now that we have the false flag "condoning" subject put to rest, lets move on to the facts.

 

My only concern has been to inform members who have asked about these two subjects:

 

1 - Can they now, or will they be able to later, factory update SYNC 3.0 to SYNC 3.4? The answer is no. SYNC 3.0 can not be factory updated to SYNC 3.4. And that will not change, as per Ford

 

2 - Will SYNC 3/3.3/3.4 vehicle owners be able to factory upgrade to SYNC 4.0? The answer is no. SYNC 3/3.3/3.4 vehicle owners will not be able to factory upgrade to SYNC 4. As per Ford, that will not change, because the hardware is not compatible and not backwards compatible. We will not be able to factory upgrade SYNC 3.0/3.3/3.4 to SYNC 4.0.

 

So...I am letting people know Ford has already publicly announced neither of those two possibilities will occur.

 

This is where you jump in and keep telling people variations of, "...only time will tell if Lincoln allows for this" , "never say never",  "...you're not so sure now", make obscure references to ~40 year old quotes from Bill Gates, etc. Or you try to change the subject to non-factory, 3rd party upgrades.

 

For the umpteenth time, 3rd party, non-factory, SYNC 3 to SYNC 3.4 upgrades exist. I have also repeatedly stated that. And you can show no post of mine that states otherwise.They exist, have been spoken of many times, I have never said you "condone" or do not "condone" them, etc, etc. So stick to the actual subjects being discussed. And again, I don't care if you "condone" or not. You say you don't. Hooray! Never stated you did "condone".

Not meant as an insult, as you would be entitled to an opinion on a opinion based subject anyway.

 

Do you not understand all of that, or are you seriously being this disingenuous?

 

And two final points: 

1 - When we were both asked to stop arguing on the SYNC forum, I stated I agreed and would, then you stated "I have stated my case... nuff said.... ". Yet you still try to keep it going here. Be honest and just keep it that way on all the forums concerning this subject. When you are mistaken (like your misinformation on refilling batteries, cooled seats, etc etc.), either admit it like a man or just move on.

 

2 - You complain about " ...lash out and call names"? Says the "man" who began all of this animosity some time ago by telling me, "You think everyone is stupid". That is a huge insult to someone who takes pride in providing correct information and helping others. You seem to forget your errors and transgressions.

 

EDIT - 3 - And now you have started up on the SYNC forum again, after supposedly agreeing to "agree to disagree". So you can not dissemble and be disingenuous on this one, here is a link to the SYNC forum thread for anyone interested in reading: https://fordsyncforum.com/index.php?/topic/7367-updated-sync-last-night-to-30/

For anyone who's very bored who takes a look, pay special attention to the end, where after "agreeing to disagree", he then needs to post again, to add "I don't agree with anything you have said, implied etc....", therefore making it clear he has no comprehension of what "Agree to disagree" actually means. Once again, reading is fundamental.

 

If "nuff said", then move on and so will I.

Edited September 28, 2020 by bbf2530
Add a link.

[Multitask]

Factory Update... hmm... now there is a set of words, being that the 'factory' does not do updates, because that would imply that Hermosillo (one of them) does the update/upgrade... Maybe better to call them Scheduled Updates/Upgrades ?

But it's my opinion.. no doubt you will agree with me by replying to this thread, after all, you said you would 'move on'

[bbf2530]

2 hours ago, Multitask said:

Factory Update... hmm... now there is a set of words, being that the 'factory' does not do updates, because that would imply that Hermosillo (one of them) does the update/upgrade... Maybe better to call them Scheduled Updates/Upgrades ?

But it's my opinion.. no doubt you will agree with me by replying to this thread, after all, you said you would 'move on'

 

In this case, "Factory update" is the commonly accepted term for Ford/Lincoln SYNC updates obtained directly through the Lincoln/Ford SYNC Owner sites, as opposed to "third party", non-factory websites. I and others will certainly continue using the correct term..."Factory updates". Unfortunately neither you or I get to change that. Even you have repeatedly used the term, at least until it no longer fits your narrative.

 

And here is an example of why it is more than an opinion: A "Ford Factory Sponsored Event" is not/does not mean it is sponsored by a particular vehicle production factory. ?  It means the event is sponsored by Ford.

But let's go with assuming it is an opinion based subject, just for the heck of it. Yes, as I stated to you previously (yes, saw it coming a mile away ?) we are all entitled to our opinions on opinion based subjects.  And I will not argue opinions. So you certainly feel free to begin a crusade to change the term "Factory updates" to "Scheduled Updates/Upgrades".

 

Many of us will be interested in how it turns out.

 

 

 

 

Edited September 29, 2020 by bbf2530

[drolds1]

OK, folks.  This dead horse has not only been beaten but it's time for the funeral.  There's nothing further to be gained by continued discussion, especially that we're now into semantics and parsing words.   Therefore, this thread is now closed.