Fusion Se electrical issue

[ascottbag]

I have a 2013 Ford Fusion SE with 162,373 miles as of now, 9/26/20. Back in November, 2019, I started having multiple electrical issues all occurring simultaneously. Powered mirrors not working, or working intermittently. Same with cruise control... took the car to my mechanic, who scoped it. He stated it was throwing all kinds of multiple error codes admins suggested I take it to a dealership. $6000 and 3 1/2 months later, and a new PCM module, two wiring harnesses, a new battery, new AC compressor later I got my car back. Now, I’m having similar issues where sitting in the car with the ignition off, the dash and cabin lights will suddenly just come on and go off repeatedly! Also, my battery runs down during this. I just took my car to my mechanic who stated that my charging system and battery are fine, so I’m at a loss! I don’t want to take my car back to that dealership as I believe they ripped me off while also doing shoddy work! Anyone know if the work they did, which I believe is warranteed, would be honored by another Ford dealership? I now have to boost my car every time I turn it off!

 

I’m thinking I’ll check with other dealerships to see if they would check out the car to see if the prior dealership’s work was done correctly. I’ve since found other people who’ve felt they were subject to poor work at this particular dealership. This dealership replaced a fairly new battery, about 5 months old that I had purchased from an online parts dealer, Rock Auto.com. I used their system to find the right battery for my car. The dealership replaced it, stating the battery was too powerful for my car. That seemed really strange to me, as I’d never heard of that before. I’ve used RockAuto.com many times before and found them to be very reputable, so, since their system determined that the battery I purchased was the correct battery for my car, I’m still puzzled by the dealership telling me this and replacing it. Does that sound right?

[jwd]

I am sorry to say that I would have no idea as to what is causing your repeated electrical issues!  However as to the dealership questions.....by all means yes..go to another dealer.  Get hold of FORD and get in touch with a district manager to speed inquiries or investigations up.   I had an issue  with my Fusion and ultimately I sourced the problem and with help from the Forum resolved it at NO COST versus what the dealer was telling me to do!   Not automotive related, but I had purchased a big ticket item from a "box" store....Had trouble with the same from the onset,  did everything by the book as per warranty and certified repair facilities all to no avail.  After only 3 days of using social media to MESSAGE, the manufacturer,  and the retailer, the retailer decided to replace my purchase with a brand new out of the box unit, now over a year old and past warranty,  at no further cost to me.  My saving grace was that I had ALL documentation including my attempts to do everything required by warranty.......repair bills,  email coms,  "case #'s" over a 12 month period, etc etc.  Good luck and keep us posted !