maplewood Posted May 23, 2022 Share Posted May 23, 2022 our 2010 Fusion hybrid is exhibiting two, perhaps related problems. 1. The to hear an incoming call you have to crank the volume up to max. I can't find any setting that might effect this. 2. The cross-traffic warning beeps have gone silent. This would seem to be a issue with the navigation unit. Is there a way to do a full reset that might help? Failing that what might some solutions be? 0 Quote Link to comment Share on other sites More sharing options...
bbf2530 Posted May 23, 2022 Share Posted May 23, 2022 1 hour ago, maplewood said: our 2010 Fusion hybrid is exhibiting two, perhaps related problems. 1. The to hear an incoming call you have to crank the volume up to max. I can't find any setting that might effect this. 2. The cross-traffic warning beeps have gone silent. This would seem to be a issue with the navigation unit. Is there a way to do a full reset that might help? Failing that what might some solutions be? Hi maplewood. Yes, there is a SYNC Master Reset procedure. It is outlined in your Owners Manual. If you do not have your hard copy, you can download the PDF version here: https://www.fleet.ford.com/parts-service/resources/owner-manuals/ Something else you can try, in order to eliminate a phone problem, is pair another phone and see if the problem also occurs with that phone. The cross traffic issue is more difficult. It could be the speaker, sensors, or any connection and/or other hardware/software involved. Try the SYNC reset first, and let us know the results. Good luck. 0 Quote Link to comment Share on other sites More sharing options...
Multitask Posted May 24, 2022 Share Posted May 24, 2022 What version of Sync are you on? What Phone, and how is it connected (plugged in , blue tooth etc....) being a 2010, it would be Sync 1 , being that you mentioned Cross Traffic, I will assume you have Navigation.... and then you have to add you are 3 syncs away (current cars are at Sync 4) , and also depending on what phone, I'm sure that has something to do with your 'volume' issue... As has been mentioned a reset of Sync might help (only gets rid of settings, does not take you back to factory) Details always help, but remember this is a blind situation... we could be incorrect.... might be better to take it to a local dealer (or ford mechanic) 0 Quote Link to comment Share on other sites More sharing options...
maplewood Posted May 24, 2022 Author Share Posted May 24, 2022 Phone is an Iphone 11. Not sure what Sync version (nor where I'd find that). Map version is 1X if that tells us anything. The assistance is much appreciated. 0 Quote Link to comment Share on other sites More sharing options...
Multitask Posted May 24, 2022 Share Posted May 24, 2022 Time to take it to a dealer, or Ford experienced mechanic... 12 or more year old technology does not work well with newer devices... but that would only deal with the volume... maybe... 0 Quote Link to comment Share on other sites More sharing options...
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