My 2017 Ford Fusion Hybrid is stuck in park

[Lonnie Ledford]

Is there a way to get it out of park so I may drive it to the dealership?

[twiggy144]

Most likely a plastic ring is broken and stuck in the thumb button of the transmission shifter. Remove the shifter, remove the fragments of the  broken ring, and you're good to go.

[alcohenusa]

2 hours ago, Lonnie Ledford said:

Is there a way to get it out of park so I may drive it to the dealership?

From the owner’s manual….

Brake-Shift Interlock Override

WARNING:  When doing this procedure, you need to take the transmission out of park (P) which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully apply the parking brake prior to doing this procedure. Use wheels chocks if appropriate.    WARNING:  If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. Have your vehicle checked as soon as possible.

 

Note:   Do not drive your vehicle until you verify that the brake lamps are working.

Note:   See your authorized dealer as soon as possible if this procedure is used.

Note:   For some markets this feature is disabled.

Note:   This feature only functions if your 12-volt battery has power. If vehicle battery voltage is not sufficient, an external 12-volt power source (for example, jumper cables, battery charger or jump pack) may be required to function the interlock override switch.

Use the brake-shift interlock override to move your transmission from the park position in the event of an electrical malfunction. If your vehicle has a dead battery, an external power source is required.

1. Apply the parking brake and turn your ignition off before performing this procedure.

1. Locate your brake-shift interlock access slot. The slot is located in your center console storage bin. The access slot does not have a label.

Note:   Make sure that you correctly identify the access hole as not to damage the media hub.

1. Using a tool, press and hold the brake shift interlock switch. The transmission selector indicator flashes for three seconds when your vehicle is in override mode.

1. When the transmission selector indicator is still flashing, release the override switch to shift from park (P) to neutral (N).

1. Your vehicle remains in Stay in Neutral mode for wrecker towing purposes or can be shifted to the desired gear and driven (if possible).

1. Release the parking brake.

[drolds1]

6 hours ago, twiggy144 said:

Most likely a plastic ring is broken and stuck in the thumb button of the transmission shifter. Remove the shifter, remove the fragments of the  broken ring, and you're good to go.

The 2017 Fusions have a rotary gear selector.  There's no conventional shifter with a thumb button.

[dcell]

On my fusion there is a valet number lock key pad installed from the dealership. It's located near the steering wheel. If the code is not entered it won't be able to get out of Park.