Coop47 Posted April 29, 2023 Share Posted April 29, 2023 Hi - Trying to figure out what is wrong with my USB ports. They are in two locations - under the middle dash and in the armrest. A week ago they stopped working - I drove somewhere, parked, came back after an hour and discovered my phone wouldn't connect or power up from either. Here's what I've done so far: 1. checked cord and phone to make sure they work 2. Reset Sync (pressing track forward and power) 3. Checked ports for debris 4. Ran a code scanner - nothing. Any ideas on how I can avoid a $160 diagnosis fee and fix this? Thanks! Coop 0 Quote Link to comment Share on other sites More sharing options...
jpohlman Posted May 31, 2023 Share Posted May 31, 2023 Does either port light up when the headlights are turned on? The console is just an port extension. 1) Yes - cable from front unit to APIM is connected a) Replace USB module (HS7T-14F014-AC) 1) Works - bad USB module 2) Fails - bad USB cable from APIM or bad APIM 2) No - check that cable is connected from front USB module to back of APIM. a) Cable is connected b) Replace USB module (HS7T-14F014-AC) 1) Works - bad USB module 2) Fails - bad USB cable from APIM or bad APIM https://www.searchfordparts.com/oem-parts/ford-module-interface-hs7z19a387r?c=cT1IUzdaLTE5QTM4Ny1R 0 Quote Link to comment Share on other sites More sharing options...
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