DTJJK96 Posted April 17, 2010 Author Share Posted April 17, 2010 Well my wife just told me she had our second glitch. My wife drives the car more than I do so she gets to see what is happening more than me. She told me that the volume on the radio has by itself gone to max volume and she has to turn it down. This has occured more than once. Has anyone had this happen to them? 0 Quote Link to comment Share on other sites More sharing options...
thephanster Posted April 20, 2010 Share Posted April 20, 2010 After my 5th display glitch, I went to a new dealer. According to the hybrid technician there, It turns out Ford issued a TSB recently for the Display in early April? He couldn't tell me what exactly the TSB was for as Ford's support website that the dealer used was off-line. He installed the TSB fix - which if I recall correctly, pretty much was a new installation of the Display Software Module. No issues since. I was able to drive the car to the LOW TANK warning came on....(more on this below) It's possible that I missed this subtlety before (but I don't think so), but now I do notice the the Efficiency Bar Display has a new feature. There is a semi-transparent white horizontal line that cuts across all the bars...This white horizontal line corresponts to the AVERAGE MPG at the time and will move up or down as your Ave MPG changes. So if your Average MPG is 40 then the horizontal line will hit the 40mpg mark on the Instantaneous MPG. With a new tank of gas and the Average MPG being reset (this time by me), you can see this horizontal bar move up and down relatively quickly as the Average MPG is changing relatively rapidly. Hopefully this TSB solves the Display problem... FINGERS CROSSED !!!! Now on to the numbers associated with this last tank of gas. * Computer gives Averge MPG = 47.1 * Traditiona calculation gives Average MPG = 659.2miles / 14.706gallons = 44.83 * That's 659.2miles + ~37 Miles to Empty = ~ 696miles * That' VERY CLOSE to the 700miles that Ford claims the Hybrid can get on a tank of gas. And this is with the AC running on some days - albeit it don't run the AC very cold (I never do). That's with ~25% - 30% of highway driving by miles - albeit I put the cruise control on 55mph and stick to the outer lanes. Yes, I do this in Dallas, Texas & don't get killed....much less stressful not having to constantly start & stop and worrying about passing folks. I expect with the Texas summer coming, my mpg will not be as good as the AC will be on more often and will have to work harder. STILL these numbers are great !!! With 6405.3miles / 158.76gals, the Overall MPG = 40.35. Sadly my long-term MPG has been reset a couple of times now with the software updates for the brakes & the Display. This is mostly driving at 35-45mph in the city (here using the cruise control helps at times), with a light foot (but I do not hypermile), and a little intelligent driving. 0 Quote Link to comment Share on other sites More sharing options...
fsb99 Posted April 20, 2010 Share Posted April 20, 2010 After my 5th display glitch, I went to a new dealer. According to the hybrid technician there, It turns out Ford issued a TSB recently for the Display in early April? He couldn't tell me what exactly the TSB was for as Ford's support website that the dealer used was off-line. He installed the TSB fix - which if I recall correctly, pretty much was a new installation of the Display Software Module. No issues since. I was able to drive the car to the LOW TANK warning came on....(more on this below) It's possible that I missed this subtlety before (but I don't think so), but now I do notice the the Efficiency Bar Display has a new feature. There is a semi-transparent white horizontal line that cuts across all the bars...This white horizontal line corresponts to the AVERAGE MPG at the time and will move up or down as your Ave MPG changes. So if your Average MPG is 40 then the horizontal line will hit the 40mpg mark on the Instantaneous MPG. With a new tank of gas and the Average MPG being reset (this time by me), you can see this horizontal bar move up and down relatively quickly as the Average MPG is changing relatively rapidly. The white average line has always been there for me...my FFH was built in May 2009 (took delivery end of May 2009). 0 Quote Link to comment Share on other sites More sharing options...
Stang8URMPRT Posted May 3, 2010 Share Posted May 3, 2010 Got my brake recall and a "dash software upgrade" done at the same time to try to fix this problem. Well, so far it has done a full reset once, and some how, someway, turned off the fuel economy bar graphs by itself. They weren't actually turned off, but the display was blank in that spot. I had to go through the menu and it was checked on bar graphs, but I had to click it again for it to pop back on, and then it reset it to a 10 min. display, instead of the 60 min. I had it on.... Also my BLIS is acting up now on the left side... Good Lord... Technology > Ford. Nick 0 Quote Link to comment Share on other sites More sharing options...
OskiO Posted August 13, 2010 Share Posted August 13, 2010 I've had this issue a few times...maybe 5 max, since I bought the FFH in June 2009. I had it again today. Called my contact at the dealer and they still have no know issues. Glad to know I'm not alone, maybe this will help it get fixed. 0 Quote Link to comment Share on other sites More sharing options...
OskiO Posted August 17, 2010 Share Posted August 17, 2010 Just got back from the Ford dealer. If you are having this issue take your Fusion to the dealer and have them pull TSB 10-15-5. It deals with this reset and has a "fix" C 0 Quote Link to comment Share on other sites More sharing options...
DaDD Posted September 21, 2010 Share Posted September 21, 2010 Just got back from the Ford dealer. If you are having this issue take your Fusion to the dealer and have them pull TSB 10-15-5. It deals with this reset and has a "fix" C Can you elaborate on 10-15-5 and the fix? My 2010 hybrid reset the average fuel economy reading and now it has quit averaging. Reads out in real time. Going to bring it in, but would like to help point them in the right direction if possible. 0 Quote Link to comment Share on other sites More sharing options...
rpoffen Posted September 21, 2010 Share Posted September 21, 2010 Can you elaborate on 10-15-5 and the fix? My 2010 hybrid reset the average fuel economy reading and now it has quit averaging. Reads out in real time. Going to bring it in, but would like to help point them in the right direction if possible. It is probably still the long term average, but it only has a very small amount of history to base it on, so it is influenced very heavily by short term average until several hundred miles have accumulated. 0 Quote Link to comment Share on other sites More sharing options...
DaDD Posted September 21, 2010 Share Posted September 21, 2010 It is probably still the long term average, but it only has a very small amount of history to base it on, so it is influenced very heavily by short term average until several hundred miles have accumulated. That makes sense, but I was trying to find out why it reset to begin with. Even on a short trip, when you shut down the display show the info for that trip on the right side, it shows the average as the last value the display had while driving on the left side of the display. It's not even calculating the short trip properly anymore 0 Quote Link to comment Share on other sites More sharing options...
lolder Posted May 11, 2011 Share Posted May 11, 2011 I've just experienced my first uncommanded dash reset at 24000 miles. I'll check about TSB 10-15-5 which I haven't had done. 0 Quote Link to comment Share on other sites More sharing options...
FFHdriver Posted May 18, 2011 Share Posted May 18, 2011 I've just experienced my first uncommanded dash reset at 24000 miles. I'll check about TSB 10-15-5 which I haven't had done. So far I haven't had this problem. I went by the dealer today and had them print me a copy of 10-15-5 so I'd know what to look for. 0 Quote Link to comment Share on other sites More sharing options...
joesync Posted July 20, 2012 Share Posted July 20, 2012 I had the "spontaneous reset of FFH 2010 dash display" as described by many of you. I took it to the dealer and a) they found nothing. No problems, now TSBs., No Recalls. They reported they called "the factory" and were told that no one had ever heard of this problem. My FFH is a 2010 model with 61000 miles on it and it was built in April 2009. Therefore, the 12v battery (and everything else) is a bit over 3 years old. I discovered that I was able to replicate the problem by simply leaving the Air Conditioning ON in the car while sitting in the sun with temp approx 90F. Everything seemed to work normally, but after 5 to 10 minutes in this situation, the dash would reset to defaults. (tree leaves, etc).. I decided to change the 12v battery (model 67R), but the right one was a bit hard to find. After replacing the battery, the problem cannot be replicated. I surmise that this is some sort of low voltage problem in the 12vdc battery but the voltage was still around 11v when I checked it. In any event. now that I know about the TSB 10-15-5, I will drop by the dealer soon and discuss with management WHY his people were unable to find this service bulletin. 0 Quote Link to comment Share on other sites More sharing options...
FusionDiffusion Posted July 20, 2012 Share Posted July 20, 2012 I like your theory. A 12V battery with 11 volts is essentially dead. Voltage should be 12.5 or more for a fully charged battery. I would suggest those of you experiencing this problem to check your 12V battery voltage. If it's less than 12.0 volts, charge or replace the battery. 0 Quote Link to comment Share on other sites More sharing options...
lolder Posted July 20, 2012 Share Posted July 20, 2012 A low battery has higher internal resistance and therefore damps transient voltage spikes less than a fully charged one. The difference is not great, however. The resets are few and random. The TSB is a software "flash" that apparently makes the dash operating system more robust. If during starting, you don't get the big green car for three seconds on the left side of the dash, you need to get the TSB done. 0 Quote Link to comment Share on other sites More sharing options...
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