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FFH rear pads and rotors at 40k


jacques
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Am I missing something here? All new fords come with a 3yr/36k mile bumper to bumper warranty. Sounds like the dealer is trying to slip one past you. Good you complained. I'd be looking for a new dealer.

 

Dan

 

 

From the warranty guide:

 

Brake pad/lining replacements will be provided during the first 12 months or 18,000 miles in service, whichever occurs first

 

Of course, if there's some other manufacturing defect then it's covered under the B2B warranty.

 

My dealer recently machined the front rotors on my MKZ at no charge.

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My whole concern was the drastic uneven wear. In the dealers own words, the fronts were like 'brand new' measuring less than 8% wear, and the rears down to metal.... Then they tell me that seems normal to them? We see it all the time with new cars, replace the rear pads twice for every front brake job.... Well according to my calculations, I'd be replacing the rears 10 times for every front job, how is that 'normal'.

 

The rear brakes are used more often than the front brakes on a FFH. The car will utilize only regenerative braking up front if at all possible, but the rear brakes don't have regenerative braking, so when rear brakes are engaged it is always the brake pads up against the rotors. Though 40k miles is a bit soon (unless most of the miles are city miles), it is not at all unexpected for the rear pads to need replacing before the front pads on a FFH. When my car was around 50k miles, the dealer took the pads off the front and rear. My front pads might as well have been new. Rear showed only slight wear (most of my miles are highway miles and highway miles don't generally wear the brakes that much).

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The rear brakes are used more often than the front brakes on a FFH. The car will utilize only regenerative braking up front if at all possible, but the rear brakes don't have regenerative braking, so when rear brakes are engaged it is always the brake pads up against the rotors. Though 40k miles is a bit soon (unless most of the miles are city miles), it is not at all unexpected for the rear pads to need replacing before the front pads on a FFH. When my car was around 50k miles, the dealer took the pads off the front and rear. My front pads might as well have been new. Rear showed only slight wear (most of my miles are highway miles and highway miles don't generally wear the brakes that much).

I couldn't find the picture last night, but here is a picture of my front brake pads at 50k miles: https://skydrive.live.com/redir.aspx?cid=908332818eb6adbc&resid=908332818EB6ADBC!742&parid=908332818EB6ADBC!126&authkey=!AFeZXQr9SpwRhcA

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