gogators Posted April 27, 2012 Share Posted April 27, 2012 i let my 2010 hybrid sit for about a month without starting it... i open door al lights come on radio plays air blows... but car will not start... i tryed charging battery under hood and even tryed jump starting it...no luck... does the under hood battery start the hybrids.. if not how do i get it started..... oh ya i seen i was suppose to disconect the neg side of the battery but did not.. HELP.... 0 Quote Link to comment Share on other sites More sharing options...
lolder Posted April 28, 2012 Share Posted April 28, 2012 What is the charge level of the high voltage battery gauge? What happens when you turn the key to start and back? Do you get the green car ready light(s)? Do you have any message center warnings? 0 Quote Link to comment Share on other sites More sharing options...
gogators Posted April 28, 2012 Author Share Posted April 28, 2012 i dont know how to read the charge level of high voltage battery.... when i turn the key everything lights up and gauges on far left go though process of things ... none seem relevent... i do not get green car light... could my high voltage batt be bad if so can i charge them... do se any messages.... 0 Quote Link to comment Share on other sites More sharing options...
lolder Posted April 28, 2012 Share Posted April 28, 2012 The HVB gauge is to the left of the speedometer and should be between the H and L. It starts the engine, not the 12 v. battery. It can only be charged by the engine or the dealer. It should never be discharged enough not to start the engine even if it is on L. Are you sure you are turning the key far enough clockwise against the spring tension to start the car? You probably need to have the car towed to a dealer. The towing and road service may still be covered by the warranty. Read your manuals. 1 Quote Link to comment Share on other sites More sharing options...
gogators Posted April 28, 2012 Author Share Posted April 28, 2012 ok i did see the hvb gauge and it reads about 1/4 up.... and yes i am turning key all the way... the gauge cluster on the far left keeps running though checks.. one shows the wrinch.. and on bottom far left the eng light stays on....... so it looks like both batterys are charged.. i know the 12volt under hood is.. and the hvb shows 1/4 at least.... 0 Quote Link to comment Share on other sites More sharing options...
lolder Posted April 28, 2012 Share Posted April 28, 2012 Have it towed to the dealer. Ford Roadside Assistance is at 1-800-241-3673 and is covered by the warranty for 5 yrs. and 60,000 miles up to 35 miles to the dealer. 0 Quote Link to comment Share on other sites More sharing options...
dennisw Posted April 30, 2012 Share Posted April 30, 2012 My engine never starts up, and never has. When I turn the ignition key the green running light turns on. Do you mean the green running light does not come on? My car always starts in silent mode no engine running, it's not until I get out of my drive way that the ICE starts up for the first time. 0 Quote Link to comment Share on other sites More sharing options...
tr7driver Posted April 30, 2012 Share Posted April 30, 2012 I had the same problem after my Milan sat for 5 weeks. I ended up having it towed to the dealer. They replaced the battery under the hood and all is good. It took them a day to figure it out than 2 days to get the battery. 0 Quote Link to comment Share on other sites More sharing options...
lolder Posted April 30, 2012 Share Posted April 30, 2012 It's possible it is the 12 vdc battery. It is analyzed by the system in strange ways but jumping it properly should have allowed the car to go to "green". If you replace it yourself, you need to undo a clamp on the end of the plastic air induction tube and unbolt a small canister to move them out of the way to get to the battery flange hold-down bolt. You have to twist the rubber gasket of the tube to break it loose so you can remove one end of the tube. It's a waste of time trying to remove the battery otherwise. It's really pretty easy put more difficult than some other 12 vdc battery replacements 0 Quote Link to comment Share on other sites More sharing options...
gogators Posted April 30, 2012 Author Share Posted April 30, 2012 ok i had it towed in this morning... called late today and they have not found problem yet..wil let everyone know what is wrong... thanks for everyones help......,kevin 0 Quote Link to comment Share on other sites More sharing options...
gogators Posted May 3, 2012 Author Share Posted May 3, 2012 ok everyone here is what they said.... it went in to a sleep mode..technical term was ... key off time limit exceeded... they told me all they had to do was disconnect and reconnect the post on battery and it started right up...i asked why this was not in the owner manual.... anyone every hear of this.... they also said to start it up every three days.... 0 Quote Link to comment Share on other sites More sharing options...
lolder Posted May 3, 2012 Share Posted May 3, 2012 (edited) NO. Three days is ridiculous. The Owners Guide says run once a month for 10 minutes for the high voltage battery but longer for the 12 vdc which may have to be jumped after 60 days. Keep the green eye showing in the 12 vdc battery although that is not completely reliable. Edited May 3, 2012 by lolder 0 Quote Link to comment Share on other sites More sharing options...
FusionDiffusion Posted May 3, 2012 Share Posted May 3, 2012 I've heard of a 3-day key timeout with the proximity keys (in which case you just push the unlock button on the fob and it's reset), but not with the IKT keys or the fact that it would prevent the car from starting. I've let my car sit for about 15 days once (with battery maintainer) but it started up just fine. The manual doesn't talk about the timeout mode, but it might refer to it in a roundabout way: "If your vehicle is to be stored for 30 days or longer, the low voltage (underhood) battery negative terminal must be disconnected. Failure to do this could damage your vehicle’s batteries." Sometimes they don't tell you everything but the solution is hidden in other directions. So if you do what the book says you won't develop problems in the first place. I would say you need to start it and let it run for 10 minutes once or twice a month as the book says (not every three days). If you're going to leave the car for a month, then disconnect the battery like the manual says. Battery should get some kind of charging every 30 days whether it's in the car or not so it doesn't go bad. You're lucky this time the high voltage battery pack wasn't low. If that ever gets too low, it gets really complicated and expensive to fix, so make sure the car is run a few times a month. 0 Quote Link to comment Share on other sites More sharing options...
Oman Posted May 3, 2012 Share Posted May 3, 2012 Sorry I didn't see your post earlier. I bet you didn't leave your car for just 30 days... I bet it was 50 days. There is a pretty well known 50 day key off time limit in the security systems of most 2010 and newer Fords. That's one of the reasons they recommend starting it every 30 days. It's not just the FFH that has this. I can't believe the dealer did not have you disconnect the battery first. I'm not sure why they implemented this "feature" since disconnecting the battery for a few minutes and reconnecting it bypasses the lockout. Jon I've heard of a 3-day key timeout with the proximity keys (in which case you just push the unlock button on the fob and it's reset), but not with the IKT keys or the fact that it would prevent the car from starting. I've let my car sit for about 15 days once (with battery maintainer) but it started up just fine. The manual doesn't talk about the timeout mode, but it might refer to it in a roundabout way: "If your vehicle is to be stored for 30 days or longer, the low voltage (underhood) battery negative terminal must be disconnected. Failure to do this could damage your vehicle’s batteries." Sometimes they don't tell you everything but the solution is hidden in other directions. So if you do what the book says you won't develop problems in the first place. I would say you need to start it and let it run for 10 minutes once or twice a month as the book says (not every three days). If you're going to leave the car for a month, then disconnect the battery like the manual says. Battery should get some kind of charging every 30 days whether it's in the car or not so it doesn't go bad. You're lucky this time the high voltage battery pack wasn't low. If that ever gets too low, it gets really complicated and expensive to fix, so make sure the car is run a few times a month. 0 Quote Link to comment Share on other sites More sharing options...
tedson99 Posted July 25, 2012 Share Posted July 25, 2012 Oh...that is also news to me about the 50 day key off time limit! I gotta make note of that. So I wonder what kind of security it is if all it needed was a battery disconnect and re-connect again? Maybe someone can explain the theory behind this? As for the non-start Hybrid, I have recently experience this too. End up it was just a bad 12V battery but ONLY 2.5yrs the battery died? Then my Autolight didn't work too and have it looked at. Also some flickering prior to this. All in all, I believe the cause of my problem is probably due to electrical short in one of the internal harness which cause the Autolamp not function which caused instrument panel flickering once/twice...and ultimately cause a pre-mature death to my 12V battery. Got to keep monitor it and report here if I know more or detect something else. Chances are that this should be an isolated case. But not sure if this will happen to anyone else here. So just heads up. BTW, boosting the car starts right up with the Green Go Car light. 0 Quote Link to comment Share on other sites More sharing options...
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